Hanna Burns
East Berlin,PA
Summary
Diligent employee with proven ability to lead engagement initiatives that foster strong relationships and drive team success. Leveraged strategic planning to implement effective solutions, resulting in strong connections, in and outside of the workplace. Demonstrated leadership and communication skills through management of scheduling, training, and relationships. A heart to serve in any given environment.
Overview
6
6
years of professional experience
Work History
Life Engagement Leader
Cross Keys Village - The Brethren Home Community
02.2024 - Current
- Built and maintained relationships with the community.
- Developed and implemented dynamic communication strategies.
- Summarized complicated topics into simple formats for better understanding.
- Led engaging group activities to entertain and interest the residents.
- Completed training for requirements of working with the team and the residents.
- Implemented and scheduled programs to enhance the lives of residents.
Front of House Team Trainer
Chick-fil-A
07.2023 - Current
- Cashier position, managing transactions and money.
- Taking orders in the IPOS system.
- Bagging orders efficiently to keep up with the record-level times.
- Preparing drinks and desserts.
- Cleaning the lobby to the quality of company standard, ensuring guests are satisfied.
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Delivered feedback to decision-makers regarding employee performance and training needs.
Babysitting
Danielle Schildt
02.2019 - 08.2023
- Responsible for three children.
- Entertained the kids in creative ways and helped them develop important skills.
- Cared and nurtured them as they grew - from one year old to thirteen years old.
- Implemented bedtime and morning routines.
- Actively spent time investing in their lives outside of my babysitting duties.
- CPR certified and completed babysitter’s training.\
- Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
Education
Bachelor of Science - Government
Patrick Henry College
Purcellville, VA05-2027
High School Diploma -
Classical Conversations
East Berlin05-2023
Skills
- Task delegation
- Influencing skills
- Meeting facilitation
- Teamwork
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Organizational skills
- Relationship building
Timeline
Life Engagement Leader
Cross Keys Village - The Brethren Home Community
02.2024 - Current
Front of House Team Trainer
Chick-fil-A
07.2023 - Current
Babysitting
Danielle Schildt
02.2019 - 08.2023
Bachelor of Science - Government
Patrick Henry College
High School Diploma -
Classical Conversations
Similar Profiles
Trisha MillerTrisha Miller
Central Supply Coordinator/ Senior Buyer at Cross Keys Village - The Brethren Home CommunityCentral Supply Coordinator/ Senior Buyer at Cross Keys Village - The Brethren Home Community
Rachel ZinnemanRachel Zinneman
HR Assistant at Cross Keys Village-The Brethren Home CommunityHR Assistant at Cross Keys Village-The Brethren Home Community
Rachel ZinnemanRachel Zinneman
HR Assistant at Cross Keys Village-The Brethren Home CommunityHR Assistant at Cross Keys Village-The Brethren Home Community
Moriah DominguezMoriah Dominguez
Assembler at Qualastat ElectronicsAssembler at Qualastat Electronics
Blaize BoboBlaize Bobo
Electrical Apprentice at Hulls ElectricElectrical Apprentice at Hulls Electric