Hanna Ejikeme-Daniel
Reseda,CA
Summary
Will graduate from the University of California, Los Angeles with a BA in Communications in June 2026. My skills and work experience enable me to excel in client satisfaction, efficient communication between management and clients as well as the ability to supervise, motivate and encourage other staff to feel and constantly do better.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Esthetician
Burke Williams Spa
Sherman Oaks, CA
10.2021 - Current
- I always recommend a home care regimen for desired results.
- I constantly educate my clients on skin conditions, treatments and products to grow sales as well as help them see desired results faster to promote client satisfaction
- I constantly attend continuing education courses to further my expertise and stay aware, to ensure I am giving the best possible solutions to my clients.
- I always keep detailed records of my client visits and treatments performed especially when dealing with allergies and sensitivities.
- I constantly adhere to safety protocols throughout all procedures to minimize risk of injury or infection.
- I always design and customize facial treatments meeting individual client needs.
- I am required (and always succeed) to sell salon-exclusive skin care products and enhancements. In fact, I have been the top enhancer almost every month since I was hired.
Lead Front Desk Receptionist
Massage Envy Spa
Sherman Oaks, CA
04.2021 - 02.2022
- I was able to answer multi-line telephones with a polite tone and warm guidance that left many clients always requesting to speak to me as soon as they called, so I could solve their issues or at least make them feel heard.
- I was able to maintain an organized front desk team by not only keeping the space tidy, but also ensuring efficient workflow and constant communication.
- I handled payment processing and was responsible for other people's money and accounts.
Supervisor
Pieology Pizzeria
Granada Hills, CA
08.2020 - 04.2021
- I stood as the main source of communication from upper management to the staff.
- I managed a team of about eight employees per shift, and I was able to get through many hours of the numerous obstacles that would constantly come my way from both staff and customers.
- I was heavily involved in training new employees on company policies, job duties, and performance expectations. Many of the employees I had a part in training moved up to become supervisors in other stores during my time there, and as I left.
Education
Bachelor of Arts - Communications
University of California, Los Angeles
Los Angeles, CA06-2026
Associate of Arts - Communications
Los Angeles Pierce College
Woodland Hills, CA06-2024
Skills
- Great in sales
- Verbal and written communication
- Multitasking and organization
- Workplace safety practices
- Customer service
- Marketing and promotion
- Team Collaboration and Leadership
- Time management
- Fast learner
Affiliations
- Pilates
- Occasional ice skating
- Baking
Languages
English
Full Professional
Certification
- Licensed Esthetician
- Licensed Lash Technician.
Timeline
Esthetician
Burke Williams Spa
10.2021 - Current
Lead Front Desk Receptionist
Massage Envy Spa
04.2021 - 02.2022
Supervisor
Pieology Pizzeria
08.2020 - 04.2021
Bachelor of Arts - Communications
University of California, Los Angeles
Associate of Arts - Communications
Los Angeles Pierce College
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