Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hanna Escobedo

Houston,TX

Summary

EMT-B Certified (March 2026. Completed comprehensive EMT training at Lone Star Montgomery, including 72 hours of ambulance ride-along clinicals. Assisted in rapid patient assessment, vital-sign monitoring, oxygen management, and medical and trauma care. Demonstrated calm, patient-centered communication, and effective teamwork in high-acuity settings. Committed to continuing skills development and on-field learning.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Leader

Totally Tea
Houston, TX
08.2022 - Current
  • Supervised team operations to ensure consistent service delivery and adherence to quality standards.
  • Optimized workflow processes, reducing wait times during peak hours through effective staff coordination.
  • Implemented inventory management practices, ensuring stock levels met customer demand without excess waste.
  • Resolved customer complaints swiftly, enhancing overall satisfaction and fostering loyalty to the brand.
  • Trained and mentored new staff on customer service protocols and tea preparation techniques.

Education

EMS

Lone Star College
Houston, TX

High School Diploma -

Spring Woods High School
Houston, TX
05.2022

Skills

  • Positive attitude
  • Patient communication
  • Patient Assessment and Vital Signs
  • Communication and Teamwork
  • Team leadership
  • Team motivation
  • Flexible schedule
  • Customer service management
  • Problem-solving
  • Customer service focus

Certification

EMT-B Certification and License

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Elementary

Timeline

Shift Leader

Totally Tea
08.2022 - Current

EMS

Lone Star College

High School Diploma -

Spring Woods High School