Summary
Overview
Work History
Education
Skills
Timeline
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Hanna Hernandez Estrada

Valrico,FL

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success. Ready to tackle new challenges and advance through objectives with dedication and enthusiasm.

Overview

8
8
years of professional experience

Work History

Administrator

Florida Power Truck LLC
01.2017 - 01.2022


  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Designed company business cards.
  • Helped to translated documents/contracts from English to Spanish.
  • Ensured that paperwork was correctly completed.

Guest Service Representative

MLSBC Cruises
12.2021 - 03.2022
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Developed strong rapport with returning guests to foster loyalty and repeat business.

Office Administrator

Florida Design & Construction Services
04.2024 - 10.2024
  • Delivered messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated appointments, purchased inventory, recordkeeping, and other administrative functions.


Real Estate Agent

Coldwell Banker
03.2024 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Networked and self-marketed with possible future clients.

Education

Associate of Arts - Business Administration

Miami Dade College
Miami, FL

Skills

  • Strong organizational skills
  • Excellent teamwork
  • Negotiation
  • Works well independently
  • Sales closing
  • Negotiation expertise
  • Buyer contracts
  • Guest Relations
  • Fluent in English & Spanish
  • Florida licensed real estate agent
  • Customer and client relations

Timeline

Office Administrator

Florida Design & Construction Services
04.2024 - 10.2024

Real Estate Agent

Coldwell Banker
03.2024 - Current

Guest Service Representative

MLSBC Cruises
12.2021 - 03.2022

Administrator

Florida Power Truck LLC
01.2017 - 01.2022

Associate of Arts - Business Administration

Miami Dade College

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Hanna Hernandez Estrada