Hanna Huerta
Eldridge
Summary
Hardworking and adaptable employee with a positive attitude and customer service experience. Strong work ethic and the ability to learn quickly. Eager to contribute to a dynamic team and support company goals.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
Bettendorf
09.2024 - Current
- Prepare specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Develop and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Collaborate with team members to ensure efficient workflow and high-quality service during peak hours.
- Manage morning rush of customers daily with efficient, levelheaded customer service.
Server
Senior Star at Elmore Place
Davenport
03.2024 - 10.2024
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Displayed enthusiasm whenever seeing residents in and outside of the dining room.
- Taking the time to learn the residents' names, their requests, and likes.
Online Personal Shopper
Dick's Sporting Goods, Inc
Davenport
07.2021 - 05.2024
- Greeted customers and provided excellent customer service.
- Satisfied customers with quick, accurate service under tight deadlines.
- Asked store associates for help locating missing products.
- Secured and stored items until customer pickup.
- Completed pickup and shopping orders for customers within local area.
- Identified opportunities for process improvement within the organization.
Ice Cream Server
Whitey's Ice Cream
Eldridge
07.2020 - 07.2021
- Prepared orders for customers by scooping ice cream into dishes or cones.
- Verified accuracy of order before serving it to customers.
- Greeted customers and provided menu information.
- Provided excellent customer service through friendly interactions with guests.
- Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
Education
Personal Training Certification
National Academy of Sports Medicine
07-2023
High School Diploma -
North Scott Senior High School
Eldridge, IA05-2022
Some College (No Degree) - Radiologic Technology
Scott Community College
Bettendorf, IASkills
- Exceptional customer service
- Dining customer service
- Strong work Ethic
- Cash register operation
- Customer assistance
- Friendly attitude
- Adaptability
- Time management
Timeline
Barista
Starbucks
09.2024 - Current
Server
Senior Star at Elmore Place
03.2024 - 10.2024
Online Personal Shopper
Dick's Sporting Goods, Inc
07.2021 - 05.2024
Ice Cream Server
Whitey's Ice Cream
07.2020 - 07.2021
High School Diploma -
North Scott Senior High School
Personal Training Certification
National Academy of Sports Medicine
Some College (No Degree) - Radiologic Technology
Scott Community College
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