Hanna Laurent
Manitowoc
Summary
Motivated professional with successful background in the field offering advanced money handling, merchandising and team leadership abilities combined with dedicated and hardworking approach. Focused on maximizing team efficiency and customer satisfaction through training and performance improvements. Friendly multitasker with in-depth knowledge of pos system operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Head Cashier
Lowes Home Improvment
Manitowoc
02.2022 - Current
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
Server
Holla
Manitowoc
02.2020 - 02.2022
- Accurately recorded orders on cash register and point-of-sale
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Greeted guests and provided menus.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
High School Diploma -
Lincoln High School
Manitowoc06-2022
Skills
- Cash handling
- Point of sale
- Employee training
- Customer service
- Time management
- Communication skills
- Team leadership
- Opening and closing procedures
- Shift scheduling
- Phone operation
Certification
- Assistant Child Care Teacher
Timeline
Head Cashier
Lowes Home Improvment
02.2022 - Current
Server
Holla
02.2020 - 02.2022
High School Diploma -
Lincoln High School