Hanna Rossi
Laconia,NH
Summary
Dynamic professional with a proven track record at Common Man Restaurant, enhancing kitchen efficiency and training staff. Skilled in risk management and team collaboration, I ensure compliance and quality in fast-paced environments, consistently delivering exceptional service and improving operational workflows.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Expeditor
Common Man Restaurant
Meredith, New Hampshire
05.2023 - Current
- Organized kitchen workflow to improve team efficiency and reduce delays.
- Coordinated food orders to ensure on-time delivery for customers.
- Trained new staff on expediting techniques and procedures.
- Inspected product quality prior to shipment to guarantee compliance with standards.
Fountain Worker
Friendlys Family Resturant
Marlboro, Massachusetts
06.2021 - 01.2023
- Provided excellent customer service to ensure satisfaction.
- Operated cash register to process customer transactions accurately.
- Maintained cleanliness and organization of the service area.
- Communicated effectively with kitchen staff regarding food orders.
Education
Bachelor's Degree - Homeland Security
University of New Hampshire
Durham, NH05-2026
Skills
- Team collaboration
- Communication and attention to detail
- Risk assessment
- Risk management
- Emergency management
- Cybersecurity awareness
- Incident response
- Homeland security knowledge
Certification
- FEMA IS-100: Introduction to Incident Command System, Familiarized with the General Staff roles within ICS, including their responsibilities in managing incidents., Studied the roles and responsibilities of the Incident Commander and Command Staff within the ICS framework.
FEMA IS-700: Introduction to the National Incident Management System, Gained a comprehensive understanding of the National Incident Management System (NIMS) and its principles, concepts, and components.
FEMA IS-906: Workplace Security Awareness, Learned measures and best practices for improving workplace security and safeguarding physical and virtual assets.
Developed strategies to enhance employee awareness and involvement in organizational security efforts.
RELATED COURSEWORK
- Introduction to Homeland Security
- Introductory Criminology
- Corporate Security
- Introduction to Cyber Security
Timeline
Expeditor
Common Man Restaurant
05.2023 - Current
Fountain Worker
Friendlys Family Resturant
06.2021 - 01.2023
Bachelor's Degree - Homeland Security
University of New Hampshire