Kadedra Jackson
6919 Langston Ln Little Rock,AR
Summary
Results-driven professional with extensive experience at USPS and Walmart, excelling in inventory control and customer service. Proven ability to enhance operational efficiency and resolve issues swiftly, fostering teamwork and collaboration. Recognized for strong organization and effective communication skills, consistently achieving timely delivery and high customer satisfaction.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Expeditor
USPS
11.2019 - Current
- Coordinated logistics to ensure on-time delivery of mail and packages.
- Monitored inventory levels to maintain stock availability for operations.
- Utilized parcel tracking systems to streamline processing workflows.
- Resolved shipment discrepancies to improve customer satisfaction.
204B
USPS
North Little Rock, AR
11.2024 - 03.2025
- Coordinated USPS mail flow between processing units and delivery operations.
- Monitored dispatch schedules to support timely postal movement.
- Tracked mail status using USPS sorting and routing systems.
- Communicated with clerks, carriers, and supervisors on shipment priorities.
- Expedited delayed mail through postal distribution and transportation channels.
- Verified incoming and outgoing mail against USPS documentation.
- Resolved routing issues with postal operations staff and carriers.
- Prepared reports on mail movement and service interruptions.
- Managed logistics for food runners and kitchen staff coordination.
- Inspected quality assurance of products before they were shipped out to customers.
- Provided assistance in resolving any issues or complaints related to product delivery or logistics services.
- Analyzed customer requirements, identified potential problems and implemented solutions accordingly.
- Confirmed guest satisfaction by monitoring company time and quality standards for each meal.
- Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
- Reviewed customer specifications for each order and determined the most cost-effective transportation method.
- Provided mentorship and guidance to new kitchen team members.
- Processed purchase orders according to company policies and procedures.
- Coordinated with warehouses to ensure that items are properly located in the correct areas prior to shipment.
Cashier
Walmart
11.2018 - 11.2019
- Coordinated logistics to ensure timely delivery of mail and packages, contributing to efficient operations.
- Monitored inventory levels to maintain stock availability, supporting smooth operational flow.
- Assisted in resolving shipment discrepancies to enhance customer satisfaction.
- Resolved shipment discrepancies to improve customer satisfaction and maintain trust.
Machine Operator
Lennox International
01.2015 - 10.2019
- Operated machinery, ensuring strict compliance with safety protocols and operational standards to maintain a safe working environment.
- Conducted routine maintenance on equipment, reducing downtime and improving overall performance reliability.
- Conducted routine maintenance on equipment to minimize downtime and enhance performance.
- Trained new operators on equipment usage and safety procedures, promoting a culture of safety and collaboration.
Janitor
Klean LNC Janitorial Services
05.2013 - 12.2015
- Ensured cleanliness and organization in assigned areas, contributing to safe environments for staff and visitors.
- Operated and maintained cleaning equipment, including floor scrubbers and vacuums, to uphold hygiene standards.
- Assisted in training new staff on proper cleaning techniques and safety protocols.
- Trained new staff on effective cleaning techniques and safety protocols, enhancing team competency.
Education
Trucking - Transportation
Diesel Academy
Little Rock, ARGED -
Shorter College
North Little Rock, ARSkills
- Inventory control
- Team member training
- Guest service
- Strong organization
- Order management
- Issue resolution
- Logistics optimization
- Quality control
- Scheduling
- Warehouse management
- Shipping and receiving
- Shipment scheduling
- Process facilitation
- Operational logistics
- Shipping logistics
- Receiving
- Load securing
- Multitasking
- Decision-making
- Task prioritization
- Team collaboration
- Customer service
- Problem-solving
- Time management
- Team leadership
- Logistics coordination
- Parcel tracking
- Inventory monitoring
- Shipment reconciliation
- Dispatch scheduling
- Supply chain coordination
- Postal logistics
- Stock control
- Route optimization
- Workflow optimization
- Attention to detail
- Problem solving
- Clear communication
- Team collaboration
- Shipment documentation
- Work order management
Certification
- Licensed Job Title - Timeframe
Timeline
204B
USPS
11.2024 - 03.2025
Expeditor
USPS
11.2019 - Current
Cashier
Walmart
11.2018 - 11.2019
Machine Operator
Lennox International
01.2015 - 10.2019
Janitor
Klean LNC Janitorial Services
05.2013 - 12.2015
Trucking - Transportation
Diesel Academy
GED -
Shorter College