Summary
Overview
Work History
Skills
Certification
Community Service
Accomplishments
Languages
Timeline
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Hanna Sales

Grand Rapids,MI

Summary

Motivated college student pursuing a degree in Biochemistry and Molecular Biology, with hands-on experience in laboratory techniques, data analysis, and scientific research. Strong communicator with a proven ability to apply customer service skills in professional settings. Detail-oriented and capable of managing multiple tasks efficiently, seeking to combine academic knowledge with practical experience in a lab environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Café Manager

Schuler Books
06.2022 - 08.2024
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
  • Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
  • Managed closing procedures, including ensuring the register was properly closed and stored.

Job Shadow

Blodgett Hospital
07.2024 - 07.2024


  • Completed a Job Shadow under Dr. Stephen Cole in Blodgett hospital, accustoming myself to the job duties and responsibilities required as a coroner by observing an autopsy.

Job Shadow

Cascade Hospital for Animals
11.2022 - 01.2023
  • Shadowed veterinarians in a clinic, observing dental procedures, surgeries, and patient appointments while learning about animal care, treatment protocols, and client communication.

Skills

  • Attention to detail
  • Strong memory
  • Friendly positive attitude
  • Customer service experience
  • Teamwork and collaboration
  • Time management
  • Multitasking abilities
  • Excellent communication
  • Organizational skills
  • Hardworking
  • Dependable and responsible
  • Flexible and adaptable
  • Active listening
  • Critical thinking
  • Computer skills

Certification

Forest Hills Northern High School Grand Rapids, Michigan 2019-2023

Calvin University Grand Rapids Michigan 2022-2023 (Dual-enrollment)

Michigan State University East Lansing, Michigan Biochemistry and Molecular Biology 2023-Current (Expected graduation in 2027)

Community Service


  • Volunteer, Meadow Brook Elementary School October 2022- April 2023
  • Volunteer, Thornapple Evangelical Covenant Church Election Volunteer November 2022

Accomplishments

  • National Honor Society
  • STEM Academy Program Student
  • Grand Rapids WhiteWater Summer Science and Leadership Program Participant
  • Congress of Future Medical Leaders Attendee

Languages

  • English Native or Bilingual
  • Bosnian Native or Bilingual
  • French Elementary

Timeline

Job Shadow

Blodgett Hospital
07.2024 - 07.2024

Job Shadow

Cascade Hospital for Animals
11.2022 - 01.2023

Café Manager

Schuler Books
06.2022 - 08.2024

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Hanna Sales