Summary
Work History
Education
Skills
Timeline
Generic

Hanna Wondwossen

Boston,MA

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Work History

Sales Associate

7 -11
Boston, MA
07.2024 - 07.2024
  • Maintained work area and kept cash drawer organized.
  • Answered customers' questions and provided information on store procedures or policies.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Processed customer payments quickly and returned exact change and receipts.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Helped with purchases and signed customers up for rewards program.
  • Used suggestive selling techniques to promote add-on sales.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

High School Diploma -

Medhanealem High School
Ethiopia

Skills

  • Teamwork and collaboration
  • Organization and time management
  • Problem resolution
  • [Equipment] operation

Timeline

Sales Associate

7 -11
07.2024 - 07.2024

High School Diploma -

Medhanealem High School
Hanna Wondwossen