Hannah ADAMES
Vero Beach,FL
Summary
Forward thinking, detail-oriented and personable with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and professionalism.
Overview
10
10
years of professional experience
Work History
Loan Processor
Secured Investment Lending
06.2014 - 08.2017
- Collaborated with other departments including sales, underwriting, and accounting for seamless coordination of the entire loan cycle process.
- Cultivated relationships with current and prospective clients in order to foster retention and enhance the customer experience.
- Assisted clients in understanding complex financial documents required for successful completion of loan applications.
- Analyzed credit reports to determine eligibility of applicants and capacity for loan products.
- Reviewed loan files for completeness; identified missing documentation and generated condition lists for applicants.
Lead Vault Teller
Regions Bank
07.2012 - 05.2014
- Established relationships with clients, promoting trust and confidence in the bank's ability and priority to securely handle their financial transactions.
- Executed complex transactions in accordance with federal regulations pertaining to cash handling practices.
- Performed strict vault protocols to facilitate opening and closing operations while maintaining compliance.
- Mitigated loss by training and mentored junior tellers on operational best practices, ensuring accurate cash counting and secure storage.
Shift Manager/Key Holder
CVS Pharmacy
01.2009 - 06.2012
- Accurately performed opening and closing procedures in accordance with company protocol.
- Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
- Oversaw cash handling procedures, maintaining accurate records and preventing discrepancies.
- Managed merchandising and inventory, ensuring adequate stock levels to accommodate customer demand and optimize sales potential
Office Manager
Phoenix Fire Protection
08.2007 - 08.2008
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Assisted in the evaluation of inventory levels and purchasing of materials necessary to accommodate production crews.
- Delivered exceptional customer service when addressing client inquiries or concerns via phone call or email correspondence.
- Performed basic accounting activities using QuickBooks.
Education
High School Diploma -
Homeschool
Mechanicsville, MD05.2007
Skills
- Meticulous Data Entry
- Teamwork and Collaboration
- Excellent Customer Service Demeanor
- Attention to Detail
- Application Preparation
- Exceptional Communicator
Additional Information
Parent Advocate/Volunteer
Masters Academy of Vero Beach
August 2022- Present
- Provide support and guidance to the families of current and incoming students.
- Assist with student special events, field trips, and School Memos.
Timeline
Loan Processor
Secured Investment Lending
06.2014 - 08.2017
Lead Vault Teller
Regions Bank
07.2012 - 05.2014
Shift Manager/Key Holder
CVS Pharmacy
01.2009 - 06.2012
Office Manager
Phoenix Fire Protection
08.2007 - 08.2008
High School Diploma -
Homeschool
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