Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Hannah Aerni

Tigard,Oregon

Summary

Focused professional with a strong background in customer service and a talent for problem-solving. I am also very good at communicating with my peers, and working in teams to create an enjoyable, and well-organized working environment.

Overview

3
3
years of professional experience

Work History

Co-Teacher

Pipster Prep
Portland, Oregon
05.2025 - Current
  • Supported classroom management by fostering a positive learning environment.
  • Facilitated small group instruction to enhance student understanding of concepts.
  • Monitored student behavior and provided support during activities and lessons.
  • Collaborated with lead teacher to create a positive learning environment for students.
  • Supervised recess times and other non-instructional periods throughout the day.
  • Monitored student behavior in the classroom and provided guidance when needed.

Transportation Security Officer

TSA
Portland, Oregon
10.2024 - 12.2024
  • Screen passengers and baggage for prohibited items using advanced scanning equipment.
  • Provide assistance and guidance to passengers regarding security procedures and policies.
  • Monitor passenger behavior for signs of suspicious activity or potential threats.
  • Participate in ongoing training sessions to stay updated on security practices and technologies.
  • Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
  • Utilized problem solving skills to deescalate difficult customer service encounters.
  • Guarded restricted areas to prevent unauthorized entry.
  • Upheld strong customer service standards while completing screenings.
  • Ensured that all personnel entering restricted areas had proper credentials and authorization.
  • Performed security screenings of passengers and their carry-on items to detect prohibited items.
  • Assisted passengers with disabilities in walking through screening checkpoints.
  • Communicated effectively with team members while performing duties under pressure.
  • Interacted professionally with co-workers, supervisors, travelers, vendors, and other stakeholders at the airport facility.
  • Verified identification documents such as passports and driver's licenses prior to boarding aircrafts.
  • Assisted travelers with questions regarding airport security regulations and procedures.
  • Maintained knowledge of current aviation security standards and best practices.
  • Reported any violations of TSA regulations or policies to supervisory staff immediately.
  • Worked with local and federal law enforcement agents to apprehend suspicious individuals.

In-Home Nanny

Household
Vancouver, Washington
11.2023 - 02.2024
  • Supervised daily activities and routines for children in a safe environment.
  • Prepared nutritious meals and snacks tailored to children's dietary needs.
  • Organized educational games and activities to promote learning and development.
  • Assisted with homework and provided guidance on school projects.
  • Managed schedules, including transportation to extracurricular activities and appointments.
  • Ensured a clean and organized play area for optimal child engagement.
  • Implemented behavioral strategies to encourage positive interactions among siblings.
  • Provided a safe environment in the home by adhering to safety standards while caring for the children.
  • Facilitated social interaction between siblings by organizing games or other activities.
  • Planned meals based on dietary guidelines with consideration of food allergies or preferences.
  • Managed household tasks including laundry, grocery shopping, meal preparation, errands, and light cleaning.
  • Promoted healthy eating habits by introducing nutritious snacks throughout the day.
  • Assisted with homework completion and monitored progress towards academic goals.
  • Created an atmosphere that was conducive to learning through positive reinforcement techniques.
  • Encouraged good manners among children by modeling appropriate behavior.
  • Read books aloud to promote language development skills and imagination growth.
  • Communicated regularly with parents about their child's day-to-day experiences and developmental milestones achieved.
  • Taught basic hygiene habits such as hand washing and brushing teeth.
  • Transported children to school, appointments, extracurricular activities, and outings.
  • Engaged in outdoor recreational activities with the children such as trips to the park or beach.

Youth Basketball Coach

Quick Start Sports
Battle Ground, Washington
09.2022 - 05.2023
  • Developed practice plans to improve players' skills and teamwork.
  • Communicated effectively with players and parents regarding schedules and expectations.
  • Provided constructive feedback to enhance player performance and confidence.
  • Supervised games ensuring fair play and adherence to rules.
  • Maintained equipment ensuring safety and readiness for practices and games.
  • Ran drills and practices to help children to develop and improve sports skills.
  • Monitored safety of training, individual exercises, and equipment usage to avoid sports injuries and damage to facility.
  • Showed athletes proper techniques to avoid injuries.
  • Adhered to equipment and apparel standards to promote safety and fair play and made new equipment orders when appropriate.
  • Developed practice plans, drills and exercises designed to improve player performance.
  • Provided instruction and guidance to youth basketball players on the fundamentals of the game.

Cook & Server

Clark County Fairgrounds
Clark County , WA
08.2022 - 08.2022
  • Prepared meals in a fast-paced environment for large events at the fairgrounds.
  • Maintained cleanliness and organization of kitchen and food preparation areas.
  • Operated kitchen equipment safely to ensure efficient meal production.
  • Collaborated with team members to ensure timely service during busy events.
  • Followed health and safety regulations while handling food items.
  • Developed and maintained positive relationships with vendors for ingredient supplies.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Resolved customer complaints regarding food quality or services provided.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Monitored stock levels of food items and ordered more when necessary.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Handled advanced thawing and food pre-preparation for upcoming meals.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.

Education

High School Diploma -

Battle Ground High School
Battle Ground, WA
06-2023

Health Science Careers -

Battle Ground High School
Battle Ground, WA
06-2023

Some College (No Degree) - Medical Assistant

Concorde Career College
Portland, OR

Skills

  • Child development
  • Food handlers card
  • First aid and CPR certified
  • Team collaboration
  • Customer service
  • Effective communication
  • Organizational skills
  • Active listening
  • Problem solving
  • Behavioral guidance
  • Time management
  • Conflict resolution

Accomplishments

HIGH SCHOOL COURSES:

* Health Science careers

* Personal Choices

* Culinary

* Personal Finances

GRIND AWARD:

* An inaugural award I was presented by my high school Basketball Coach.

* This award stands for: GRIT, RESILLIENCE, INTEGRITY, NOBLE, DETERMINED.

OTHER SKILLS OR ACCOMPLISHMENTS:

* Was nominated and selected due to character on and off the basketball court to participate in a Nike International Basketball Team to Italy. July of 2023. *

* Maintained an honor roll status throughout my high school career.

* Excellent communicator

* Proven reliability

* Functions well as a team member

* Proficient with typing

* Proven skills at conflict resolution

References

References available upon request.

Timeline

Co-Teacher

Pipster Prep
05.2025 - Current

Transportation Security Officer

TSA
10.2024 - 12.2024

In-Home Nanny

Household
11.2023 - 02.2024

Youth Basketball Coach

Quick Start Sports
09.2022 - 05.2023

Cook & Server

Clark County Fairgrounds
08.2022 - 08.2022

High School Diploma -

Battle Ground High School

Health Science Careers -

Battle Ground High School

Some College (No Degree) - Medical Assistant

Concorde Career College

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