Hannah Alexander
Dallas,GA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
4
4
years of professional experience
Work History
Child Caregiver
The Gouem Family
07.2023 - 12.2023
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Maintained effective schedule balance between rest periods, active play, and instruction.
Seasonal Customer Service Representative
Taxslayer
12.2022 - 04.2023
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Post Closer
Homestar Financial
03.2020 - 06.2022
- Checked accuracy and completeness of all paperwork.
- Completed post-closing quality control evaluations of originated mortgage loans.
- Prepared and reviewed buyer, seller, HUD and other transaction documents.
- Oversaw paperwork processing for FHA, VA and Conventional loans.
Education
Art Education
University of North Georgia
Dahlonega, GAArchitecture
Southern Polytechnic State University
Marietta, GASkills
- Early Childhood Development
- Activities Planning
- Materials Management
- Activity Planning
Timeline
Child Caregiver
The Gouem Family
07.2023 - 12.2023
Seasonal Customer Service Representative
Taxslayer
12.2022 - 04.2023
Post Closer
Homestar Financial
03.2020 - 06.2022
Art Education
University of North Georgia
Architecture
Southern Polytechnic State University