Hannah Allen
Coushatta ,LA
Summary
Knowledgeable and dedicated customer service professional with extensive experience in customer service. Solid team player with outgoing, positive demeanor and ready to learn anything needed. Motivated to maintain customer satisfaction and contribute to company success. Has a passion for developing relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
Work History
Branch Service Representative
World Finance
Coushatta , La
01.2017 - 06.2019
- Managed bank runs and cash supply to keep appropriate level of currency on hand.
- Handled customers' complaints and questions with utmost professionalism to restore satisfaction and maintain loyalty to branch.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Met customer call guidelines for service levels, handle time and productivity.
- Educated customers about billing, payment processing and support policies and procedures.
Education
No Degree - Registered Nurse
Bossier Parish Community College
Bossier City High School Diploma -
Red River High School
Coushatta, LA05.2015
Skills
- Pulling Credit Reports
- Building Customer Trust and Loyalty
- Processing Loan Applications
- Calm and Professional Under Pressure
- Understanding Customer Needs
- familiar with word and excel
- Active Listening
- managing phone calls and meeting the needs of the customer
Timeline
Branch Service Representative
World Finance
01.2017 - 06.2019
No Degree - Registered Nurse
Bossier Parish Community College
High School Diploma -
Red River High School
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