Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Andrews

Ithaca,MI

Summary

Detail-oriented asset protection professional with a strong ability to identify theft, fraud, and operational risks. Skilled in surveillance, retail investigation, and report writing, with a focus on Organized Retail Crime.

Overview

1
1
Certification

Work History

Retail Crime Investigator

SpartanNash
Grand Rapids, MI
2022 - 2026
  • Conducted surveillances to identify and investigate theft, fraud, and suspicious activity within the store.
  • Documented incidences thoroughly, producing detailed and accurate reports for internal and law enforcement use.
  • Successfully launched and conducted market-wide asset protection training and de-escalation training for store associates.
  • Conducted internal investigations and interviews on associates regarding fraudulent behavior.

Public Records Background Investigator

HireRight
Nashville, TN
2020 - 2021
  • Conducted background investigations to verify personal, employment, and criminal histories.
  • Analyzed information from court documents and dockets to prepare a detailed, accurate, and legally compliant report.

Loss Prevention Supervisor

DK Security
Grand Rapids, MI
2017 - 2020
  • Lead and managed a team of loss prevention detectives.
  • Monitored CCTV systems and sales floor activity to prevent loss.
  • Managed investigations of theft and fraud across multiple locations and counties.

Education

Bachelor of Science - Criminal Justice

Grand Valley State University
Grand Rapids, MI
01-2020

Skills

  • Surveillance techniques
  • Loss prevention and shrink reduction
  • Incident reporting / report writing
  • Conflict de-escalation
  • Self-motivation
  • Critical thinking

Certification

Wicklander-Zulawski

Timeline

Retail Crime Investigator

SpartanNash
2022 - 2026

Public Records Background Investigator

HireRight
2020 - 2021

Loss Prevention Supervisor

DK Security
2017 - 2020

Bachelor of Science - Criminal Justice

Grand Valley State University
Hannah Andrews