Dedicated Shift Leader with a strong focus on team leadership and conflict resolution. Proven ability to enhance customer satisfaction and maintain service quality in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Shift Leader
Fuzzy Taco Shop
Frisco, TX
08.2025 - Current
Supervised daily operations to ensure service quality and compliance with health standards.
Assisted in inventory management, tracking supplies to maintain optimal stock levels.
Resolved customer complaints promptly to maintain high satisfaction levels and loyalty.
Completed cash and credit card transactions accurately using POS software.
Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Daycare Assistant
Miss Kate's Tiny Tots Daycare
Frisco, TX
05.2021 - 08.2025
Facilitated daily activities and learning experiences for children, promoting engagement and curiosity.
Monitored children's behavior to ensure a safe and nurturing environment, addressing conflicts effectively.
Maintained cleanliness and organization of classrooms, ensuring compliance with health standards.
Supported lead teachers in implementing lesson plans, adapting materials to enhance learning outcomes.
Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
Associate
Andy's Frozen Custard
Frisco, TX
03.2024 - 08.2024
Operated point-of-sale system for accurate order processing and payment collection.
Maintained cleanliness and organization of work areas to comply with health standards.
Assisted customers with menu selections, enhancing overall dining experience.
Adapted quickly to fast-paced environment while managing multiple customer orders effectively.