I am a compassionate student and worker committed to enhancing patient experiences through effective collaboration and detailed planning of personalized care. I am skilled at staying calm and am productive in emergencies. I have an extensive understanding of mental health patients and a variety of treatments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Psychiatric Nursing Assistant
University of Iowa Hospitals and Clinics
05.2022 - Current
Provided crisis intervention services when necessary, de-escalating volatile situations while prioritizing patient safety at all times.
Collaborated closely with psychiatrists, therapists, social workers, and other healthcare professionals for comprehensive patient care planning and execution.
Participated in peer review processes to continually improve the quality of care provided within the psychiatric nursing assistant role.
Participated in ongoing professional development opportunities to stay current on best practices within the field of psychiatric nursing assistance.
Supported patients'' emotional well-being, providing compassionate listening and empathetic responses during difficult moments.
Sales Representative
Hibbetts
07.2021 - 08.2021
3rd Shift Certified Nursing Assistant
Pleasant View Rehab and Nursing Home
07.2019 - 12.2019
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
CNA skills/Caregiver
TLC In Home Care
10.2018 - 08.2019
Assisted patients with daily living activities, promoting independence and dignity.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Customer service, Credit Specialist
DM Services
07.2018 - 08.2018
Education
Bachelors - Psychology
University of Iowa
12.2024
Associates - Psychology
Kirkwood Community College
05.2023
Skills
Patient Care
Professional boundaries
Self-awareness
Mental Health Support
Crisis Intervention
Suicide Prevention
De-Escalation Techniques
Individualized care planning
Recovery-oriented care
Psychiatric Terminology
Problem-Solving
Time Management
Problem-solving abilities
Reliability
Critical Thinking
Excellent Communication
Team Collaboration
Active Listening
Safety Management
Interpersonal Skills
Professionalism
Goal Setting
Certification
Certified Nursing Assistant, 04/03/19
BLS with AED, American Heart Association, 05/2026
DBT Training, 07/24/2024
Clinical Experiences
Citadel of Sterling, Sterling, IL, 01/2019, 03/2019, Worked with elderly residents, including residents with dementia
Exceptional Care and Training Center, Sterling, IL, 10/2018, 12/2018, Worked with residents with severe and profound developmental disabilities
References
Ms. Kelly Harts, Assistant Nurse Manager, Iowa City, IA, kelly-hartz@uiowa.edu, +1 319 356 1450