Hannah Bandermann
Catawissa,MO
Summary
Detail-oriented Customer Service Professional experienced in maintaining cleanliness of environment and managing cash flow. Delivered exceptional service through effective problem-solving and behavioral analysis of dogs. Committed to animal health and wellness, demonstrating strong time management skills and a positive attitude.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Dog Groomer
PetSmart
South county , MO
01.2025 - Current
- Delivered PetSmart salon grooming services for dogs of varied breeds and coat types.
- Trimmed nails, cleaned ears, and clipped coats following breed-specific grooming standards.
- Bathed, brushed, and dried dogs using PetSmart salon safety and sanitation practices.
- Consulted pet parents about grooming preferences, coat condition, and special handling needs.
Cashier
Culver's Restaurant
Eureka, MO
04.2022 - Current
- Greeted guests at Culver's with friendly service and clear order support.
- Processed cash, card, and mobile payments using point-of-sale register.
- Entered dine-in, carryout, and drive-thru orders with careful accuracy.
- Coordinated with kitchen team to deliver hot orders and custard treats.
- Restocked condiments, cups, and counter supplies throughout service periods.
- Maintained clean front counter, dining area, and beverage station standards.
Cashier Team Lead
Panera Bread
Eureka, MO
05.2020 - 05.2022
- Supervised cashier station operations in Panera Bread bakery-café
- Processed register transactions and handled cash drawer balances
- Greeted guests and resolved service concerns at checkout
- Trained new cashiers on POS procedures and guest service
- Supported food line communication between cashiers and café staff
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
Dog Groomer
K9 Design
Ballwin, Missouri
04.2021 - 08.2021
- Provided tailored grooming services for diverse dog breeds and coat types, enhancing pet comfort and appearance.
- Advised pet parents on grooming preferences and individual dog needs to ensure optimal care and satisfaction.
- Bathed, brushed, and dried dogs using salon safety and sanitation practices.
- Monitored skin, coat, and behavior to identify potential health issues and stress, promoting overall well-being.
- Maintained clean grooming stations, tools, and equipment throughout salon shifts.
Education
Highschool Diploma Equivalency
Hillsboro , MOSkills
- Nail trimming
- Ear cleaning
- POS systems
- Salon sanitation
- Guest relations
- Attention to detail
- Cash handling
- Client communication
- Time management
- Team coordination
- Problem solving
- Appointment scheduling
- Facility policies and procedures
- Patience and empathy
- Relationship building
- Sanitation practices
- Hand-eye coordination
- Safety procedures
- Canine behavior
- Professionalism and ethics
- Continuous learning attitude
- Customer service
- Reliability and punctuality
- Animal handling expertise
- Adaptability
Languages
English
Native/ Bilingual
American sign language
Professional
Timeline
Dog Groomer
PetSmart
01.2025 - Current
Cashier
Culver's Restaurant
04.2022 - Current
Dog Groomer
K9 Design
04.2021 - 08.2021
Cashier Team Lead
Panera Bread
05.2020 - 05.2022
Highschool Diploma Equivalency