Hannah Barnes
Humble,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Synder TX, Inc.
08.2024 - Current
- Enter and process purchase orders (POs) to ensure accurate and timely order fulfillment
- Manage accounts payable, including bill payments and check disbursement
- Respond to customer inquiries via phone and email, providing prompt and effective support
- Utilize QuickBooks for daily accounting functions and financial record-keeping
- Process work orders post-shipment to maintain accurate production and delivery records
- Set up and manage customer portals to facilitate streamlined communication and order access
- Close out support tickets in FreshDesk, ensuring timely resolution and customer satisfaction
Administrative Assistant
Builder's Choice Inc.
07.2022 - 04.2024
- Deliver excellent customer service through building strong relationships and providing prompt responses to client inquiries
- Ensure accurate and secure record-keeping of all vital information and provide daily and weekly reports
- Perform payroll duties in QuickBooks
- Schedule and facilitate meetings for clients and staff
- Train and mentor new CSR’s
Customer Service Representative
Cosentino/Stone Systems of Houston
03.2021 - 07.2022
- Prepare and distribute customer quotes and invoices and manage payments
- Schedule and coordinate technicians and installers
- Assess customer needs quickly and provide solutions in a timely manner
- Handle order placement and product inquiries
Distribution Manager
T&P Construction
07.2019 - 01.2021
- Maintain accurate records ensuring proper documentation to meet regulatory compliance
- Coordinate closely with team members to ensure timely delivery of product
- Maintain a strict schedule for on-time installations
Assistant Manager
Palm Beach Tan
10.2018 - 07.2019
- Scheduled client appointments and maintained inventory.
- Assisted management with interviewing and training new employees
Education
High School -
New Caney High School
01.2015
Skills
- QuickBooks
- Microsoft Excel
- Microsoft Word
- Project Management
- Budget Planning
- Bookkeeping
- Office Management
Strengths
- Problem Solving
- Customer Relations
- Dependable
- Organized
- Team Player
- Strong Decision Making
- Self-motivated
Timeline
Administrative Assistant
Synder TX, Inc.
08.2024 - Current
Administrative Assistant
Builder's Choice Inc.
07.2022 - 04.2024
Customer Service Representative
Cosentino/Stone Systems of Houston
03.2021 - 07.2022
Distribution Manager
T&P Construction
07.2019 - 01.2021
Assistant Manager
Palm Beach Tan
10.2018 - 07.2019
High School -
New Caney High School
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