Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Accomplishments
References
Timeline
Generic

Hannah Barrows

Adams,NY

Summary

I posses skills in a variety of different fields. Including healthcare, food service and customer service. Currently I'm a Compassionate Direct Support Professional with a proven track record in empowering individuals with disabilities to achieve fulfilling lifestyles. Demonstrated expertise in creating and implementing personalized care plans, resulting in enhanced client quality of life. Recognized for strong interpersonal skills, effective conflict resolution, and a commitment to promoting dignity and independence within the community. Aiming to leverage these skills to further enhance client support services.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Upstate Caring Partners
Boonville, NY
03.2021 - Current
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Managed medication administration based on individual client needs.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Facilitated social interactions between participants and their peers in the community. Accompanied individuals on outings to promote independence and integration into the community.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Documented current patient information to update vital signs, behaviors, and eating habits.
  • Provided guidance and support to ensure safety of individuals served.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Collaborated with other staff members to develop individualized service plans for each participant.
  • Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.

Cashier, Cook, B&B Manager

Barrows Performance
Constableville, NY
12.2016 - Current

As a cashier for my family business, I,

  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated the cash register efficiently and accurately, processed payments by cash, credit card, gift card, or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Counted the cash drawer at the beginning and end of each day.

As a cook in the business's food service trailer, I,

  • Adhered to food safety standards when storing and preparing foods.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Assisted in developing new recipes or modifying existing ones for better taste or efficiency.
  • Counted the cash drawer at the beginning and end of each day.

As a bed-and-breakfast manager, I,

  • Responded to guest inquiries in a timely manner by phone, email, or text.
  • Created detailed listings on Airbnb with photos and accurate descriptions of the property amenities.
  • Maintained an organized system for tracking bookings, payments, cancellations, reviews.
  • Resolved customer service issues quickly and professionally when they arose.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms. Emptied wastebaskets and replaced liners. Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.

Temporary Nurse Aide

Sunset Nursing And Rehabilitation Center
Boonville, NY
12.2020 - 02.2021
  • Organized activities that encourage socialization among residents in long-term care facility.
  • Assisted nurses in providing medical treatments as directed by physicians.
  • Answered call lights promptly and responded to patient requests courteously and efficiently.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Performed vital signs checks on patients such as temperature, pulse, respiration rate, and blood pressure.

Customer Service Cashier

McDonald's
Adams, NY
04.2020 - 12.2020
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.

Education

High School Diploma -

South Lewis Central School
Turin, NY
06-2019

Skills

  • ADL support
  • Client documentation
  • Transportation
  • Behavior redirection and SCIP-R
  • Community activities
  • Personal care assistance
  • Customer Service
  • Credit and cash transactions
  • Drawer management
  • Multitasking
  • Approachable

Affiliations

  • Gardening
  • Book clubs
  • Painting
  • Raising houseplants

Certification

  • CPR
  • AMAP- ability to administer OTC and Narcotic medications.
  • SCIP-R

Languages

Spanish
Elementary

Accomplishments

  • Employee of the week
  • Diploma with Honors
  • National Honors Society

References

References available upon request.

Timeline

Direct Support Professional

Upstate Caring Partners
03.2021 - Current

Temporary Nurse Aide

Sunset Nursing And Rehabilitation Center
12.2020 - 02.2021

Customer Service Cashier

McDonald's
04.2020 - 12.2020

Cashier, Cook, B&B Manager

Barrows Performance
12.2016 - Current
  • CPR
  • AMAP- ability to administer OTC and Narcotic medications.
  • SCIP-R

High School Diploma -

South Lewis Central School
Hannah Barrows