Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Baumbach

San Antonio,TX

Summary

Dependable service professional with experience in fast-paced environments. Known for adaptability and attention to detail, contributing to efficient workflows and a positive customer experience. Eager to leverage skills to enhance team performance and service quality.

Overview

3
3
years of professional experience

Work History

Barista

Dutch Bros
San Antonio, TX
08.2023 - 02.2025
  • Welcomed and engaged with customers to take beverage orders and offer recommendations based on taste preferences.
  • I committed recipes to memory for specialty coffee beverages and seasonal offerings.
  • I created and upheld relationships with regular customers, recognizing preferences and anticipating needs.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.

Host

Embers Wood Fire Bar And Grill
San Antonio, TX
01.2023 - 06.2023
  • Welcomed guests and collected information to organize seating arrangements.
  • Answered telephone to provide dining information and take reservations.
  • Accommodated guests with children and special needs to promote a comfortable dining experience.
  • Collaborated with front-of-house staff to move tables and adjust seating to accommodate customers.

Ice Cream Server

Marble Slab
San Antonio, Texas
09.2021 - 09.2022
  • Maintained the cleanliness of the showcase, lobby, and patio area
  • Trained new staff on serving techniques, customer service protocols, and safety procedures.
  • Developed a loyal customer base through friendly and efficient service.
  • Participated in team meetings to discuss sales targets, performance improvements, and customer feedback.

Education

Bachelor of Arts - Psychology

Texas State University
San Marcos, TX
05-2028

Skills

  • Time management
  • Clear communication
  • Adaptive and creative
  • Solid problem solver
  • Speedy and efficient
  • Cleanliness
  • Attention to detail
  • Friendly and outgoing
  • Positive and professional

Timeline

Barista

Dutch Bros
08.2023 - 02.2025

Host

Embers Wood Fire Bar And Grill
01.2023 - 06.2023

Ice Cream Server

Marble Slab
09.2021 - 09.2022

Bachelor of Arts - Psychology

Texas State University
Hannah Baumbach