Hannah Beesley
Oklahoma City
Summary
Seasoned General Manager with proven leadership skills. Background includes managing diverse teams, strategic planning and business development in fast-paced environments. Known for improving operational efficiencies, driving revenue growth and fostering customer satisfaction. Committed to building strong team cultures that encourage innovation and openness.
Overview
14
14
years of professional experience
Work History
DAIRY MANAGER
NATURAL GROCERS
Oklahoma City
02.2025 - Current
- Supervise all operations of the dairy department including ordering, stocking, rotation, and inventory management.
- Maintain an organized, well-stocked, and clean department.
- Reduced product waste through effective inventory tracking.
- Monitored expiration dates to maintain product freshness.
- Ensure compliance with food safety standards and company policies.
- Communicate with vendors and suppliers to ensure timely delivery.
- Resolved customer issues to enhance satisfaction and loyalty.
SHIFT LEAD
LEAFY GREENS CAFE
Torrance
03.2023 - 12.2024
- Oversaw employee performance, addressed issues, and achieved productivity targets.
- Assigned tasks, monitored performance, and guided employees to maintain smooth shift operations.
- Oversee daily restaurant operations, including food and beverage preparation, cleanliness, and staff efficiency.
- Oversee cash register operations, ensuring accurate cash handling and proper documentation of transactions.
- Trained team members on customer service protocols and menu knowledge.
- Maintained excellent customer service during peak hours by promptly addressing guest needs.
- Enhanced customer service by resolving complaints and ensuring positive dining experiences.
HOUSE MANAGER/TECHNICIAN
55 SILVER LLC
Huntington Beach
01.2023 - 10.2024
- Coordinated client schedules and attendance to ensure compliance with recovery programs.
- Implemented house rules to maintain a safe and supportive environment for clients.
- Attend house meetings weekly.
- Drug test clients in accordance with schedule.
- Assisted clients with medication management at scheduled times.
- Arranged transportation for clients to recovery and mental health appointments, facilitating access to essential services.
- Utilize de-escalation techniques to manage disruptive behaviors or emotional outbursts.
- Participate in case management and provide feedback to the treatment team on client challenges or achievements.
PROPERTY MANAGEMENT/LANDSCAPING
THOMAS PROPERTY MANAGEMENT
Norman
01.2012 - 10.2022
- Enhanced landscape skills and knowledge for effective installation.
- Followed landscape plans in installation and removal of landscape features.
- Maintained equipment in optimal condition to support efficient operations.
- Verified resolution of customer complaints to ensure prompt and appropriate handling.
- Processed customer invoices accurately.
CASHIER/FOOD PREPARATION
CAFE 7-LOVES CORPORATE OFFICE
Oklahoma City
07.2018 - 04.2019
- Processed payments by check, cash, debit, and credit while ensuring accurate cash drawer management.
- Served customers with courtesy, patience and a smile.
- Listened to, understood and clarified guest concerns and issues.
- Maintained comprehensive knowledge of restaurant menu and daily specials to provide informed recommendations to guests.
- Assisted with food preparation for catering orders, ensuring timely service in a fast-paced environment.
- Accurately managed inventory that included organizing food and products by date and maintaining adequate supplies.
- Sanitized cooking and preparation line to meet above standard cleanliness and safety.
RESTAURANT GENERAL MANAGER
OLD SCHOOL BAGEL CAFE - CAFE 7 OWNED
Tulsa
07.2015 - 12.2016
- Oversaw inventory control, ordering, food sanitation, and quality control of food products to maintain high standards.
- Managed recruitment and training of staff, improving team performance and service quality.
- Recruited new employees and trained them in good work habits, product information, and effective sales techniques.
- Investigated and resolved food quality and service complaints.
- Verified deliveries against invoices, ensuring accuracy in inventory management and addressing discrepancies.
- Verified cash drawer against the day’s receipts and deposits.
Skills
- Food safety compliance
- Inventory management
- Inventory control
- Team leadership
- Team management
- Staff supervision and training
- Customer service excellence
- Problem solving
- Time management
References
- Tracy Thomas, Owner/Operator, Thomas Property/Landscaping Management, (405)723-3100
- Jimmy Mays, Restaurant Owner, Cafe 7, Old School Bagel Cafe, (405)714-1353
- Pauli Sorrentino, Restaurant Owner, Cafe 7, Old School Bagel Cafe, (405)762-6094
- Patrick Arend, Restaurant Owner, Old School Bagel Cafe, (918)804-5876
- Mae Meza, Manager, Leafy Greens Cafe, (310)654-4516
- David Stanford, Area Manager, 55 Silver LLC, (657)381-9332
- Katt Snover, Store Manager, Natural Grocers, (817)235-8361
Timeline
DAIRY MANAGER
NATURAL GROCERS
02.2025 - Current
SHIFT LEAD
LEAFY GREENS CAFE
03.2023 - 12.2024
HOUSE MANAGER/TECHNICIAN
55 SILVER LLC
01.2023 - 10.2024
CASHIER/FOOD PREPARATION
CAFE 7-LOVES CORPORATE OFFICE
07.2018 - 04.2019
RESTAURANT GENERAL MANAGER
OLD SCHOOL BAGEL CAFE - CAFE 7 OWNED
07.2015 - 12.2016
PROPERTY MANAGEMENT/LANDSCAPING
THOMAS PROPERTY MANAGEMENT
01.2012 - 10.2022