Hannah Bettencourt
Cheesecake Factory Inc
Sunnyvale,CA
5
years of professional experience
Work History
Server
3 Years 1 Month- Delivered exceptional customer service by anticipating needs and responding promptly to inquiries.
- Managed multiple tables efficiently, ensuring timely food delivery and guest satisfaction.
- Collaborated with kitchen staff to coordinate orders and maintain high-quality standards.
Server
1 Year 1 Month- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Shift Leader
2 Years 5 Months- Supervised daily operations, ensuring efficient workflow and high-quality customer service.
- Trained and mentored new baristas on company standards and best practices.
- Implemented inventory management strategies to reduce waste and optimize stock levels.
- Collaborated with management to develop promotional campaigns, enhancing customer engagement.
Education
Master of Science - Justice Studies
Bachelor of Science - Justice Studies
- Dean's List [Spring Semester, 2026]
Associate of Science - Administration of Justice
Interests
I love to read fantasy and dystopian books such as Throne of Glass and The Maze Runner
I enjoy going to the gym and lifting weights
I like to listen to the new age of R&B
particularly Kehlani and SZA
Timeline
Server
Buffalo Wild Wings
05.2024 - 06.2025Read More
Server
Cheesecake Factory Inc
07.2023 - CurrentRead More
Shift Leader
Starbucks
01.2022 - 06.2024Read More
San Jose State University
Master of Science from Justice Studies
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San Jose State University
Bachelor of Science from Justice Studies
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Evergreen Valley College
Associate of Science from Administration of Justice
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