Hannah Bickerstaff
Boaz,AL
Summary
Animal care professional with excellent customer relations skills and a genuine love for animals seeking a veterinary technician career that will be both challenging and rewarding. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Veterinary Assistant
Southside Pet Clinic
12.2023 - 04.2024
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Improved client relations through effective communication and education on pet health needs.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
- Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
- Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Administered medications to animals in treatment and documented changes in condition.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Assisted senior staff with blood analyses and physical assessments.
- Restrained animals for examination and treatment.
- Assisted in examination and treatment of animals in veterinary clinic.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Prepared animals for surgical procedures.
- Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
- Monitored vital signs and provided nursing care for animals.
- Collected and processed samples for laboratory testing.
Supervisor
Bealls
04.2023 - 12.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Interviewed, hired and trained new employees for production positions.
Veterinary Assistant
Guntersville Animal Hospital
07.2022 - 04.2023
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Administered medications to animals in treatment and documented changes in condition.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Answered owner animal health questions and advised on best care practices.
- Assisted senior staff with blood analyses and physical assessments.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Aided veterinary surgeon with surgeries and procedures for domestic and exotic species with complex requirements.
- Cleaned, sterilized and maintained kennels, operating rooms and surgical equipment.
- Assisted veterinarian during immunologic, medical, surgical and diagnostic procedures.
- Assisted veterinarian during surgical procedures by creating and maintaining unobstructive surgical fields and passing instruments.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
- Gave shots, drew blood and administered medicine for dogs who came in for annual wellness checks.
Supervisor
Burkes Outlet Bealls
11.2020 - 07.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Interviewed, hired and trained new employees for production positions.
- Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
Education
Wildlife Biology
Auburn University
Auburn, ALSome College (No Degree) - Animal Sciences
Snead State Community College
Boaz, ALSkills
- Administration and Reporting
- Managing Operations and Efficiency
- Employee Coaching and Motivation
- Resolving Complaints
- Business Processes and Procedures
- Following Supervisor Instructions
- Animal Restraining
- Animal Euthanasia Assistance
- Equipment Preparation
- Prescription Filling
- Surgical Procedure Support
- Emergency Situations
- Basic Animal Care
- Veterinary Standards and Procedures
- Fecal, Urine and Blood Testing
- Operating Room Preparations
Timeline
Veterinary Assistant
Southside Pet Clinic
12.2023 - 04.2024
Supervisor
Bealls
04.2023 - 12.2023
Veterinary Assistant
Guntersville Animal Hospital
07.2022 - 04.2023
Supervisor
Burkes Outlet Bealls
11.2020 - 07.2022
Wildlife Biology
Auburn University
Some College (No Degree) - Animal Sciences
Snead State Community College