Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Bickerstaff

Boaz,AL

Summary

Animal care professional with excellent customer relations skills and a genuine love for animals seeking a veterinary technician career that will be both challenging and rewarding. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Veterinary Assistant

Southside Pet Clinic
12.2023 - 04.2024
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
  • Improved client relations through effective communication and education on pet health needs.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
  • Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
  • Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
  • Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
  • Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
  • Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Administered medications to animals in treatment and documented changes in condition.
  • Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
  • Assisted senior staff with blood analyses and physical assessments.
  • Restrained animals for examination and treatment.
  • Assisted in examination and treatment of animals in veterinary clinic.
  • Administered injections, oral medications and topically applied medications prescribed by veterinarian.
  • Prepared animals for surgical procedures.
  • Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
  • Monitored vital signs and provided nursing care for animals.
  • Collected and processed samples for laboratory testing.

Supervisor

Bealls
04.2023 - 12.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Interviewed, hired and trained new employees for production positions.

Veterinary Assistant

Guntersville Animal Hospital
07.2022 - 04.2023
  • Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Administered medications to animals in treatment and documented changes in condition.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Answered owner animal health questions and advised on best care practices.
  • Assisted senior staff with blood analyses and physical assessments.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Aided veterinary surgeon with surgeries and procedures for domestic and exotic species with complex requirements.
  • Cleaned, sterilized and maintained kennels, operating rooms and surgical equipment.
  • Assisted veterinarian during immunologic, medical, surgical and diagnostic procedures.
  • Assisted veterinarian during surgical procedures by creating and maintaining unobstructive surgical fields and passing instruments.
  • Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
  • Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
  • Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
  • Gave shots, drew blood and administered medicine for dogs who came in for annual wellness checks.

Supervisor

Burkes Outlet Bealls
11.2020 - 07.2022
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Interviewed, hired and trained new employees for production positions.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.

Education

Wildlife Biology

Auburn University
Auburn, AL

Some College (No Degree) - Animal Sciences

Snead State Community College
Boaz, AL

Skills

  • Administration and Reporting
  • Managing Operations and Efficiency
  • Employee Coaching and Motivation
  • Resolving Complaints
  • Business Processes and Procedures
  • Following Supervisor Instructions
  • Animal Restraining
  • Animal Euthanasia Assistance
  • Equipment Preparation
  • Prescription Filling
  • Surgical Procedure Support
  • Emergency Situations
  • Basic Animal Care
  • Veterinary Standards and Procedures
  • Fecal, Urine and Blood Testing
  • Operating Room Preparations

Timeline

Veterinary Assistant

Southside Pet Clinic
12.2023 - 04.2024

Supervisor

Bealls
04.2023 - 12.2023

Veterinary Assistant

Guntersville Animal Hospital
07.2022 - 04.2023

Supervisor

Burkes Outlet Bealls
11.2020 - 07.2022

Wildlife Biology

Auburn University

Some College (No Degree) - Animal Sciences

Snead State Community College
Hannah Bickerstaff