Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Hannah Blaikie

Derry

Summary

Passionate and driven individual, with vast experience over various roles and an extensive skill set. I aspire to begin a new and fulfilling lifelong career. As a Flight Attendant, I will be provided the opportunity to leverage my exceptional customer service skills, awareness of safety and attention to guest satisfaction. I am committed to learning everything possible about the aviation industry and taking on this role.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Seasonal Studio Coordinator

Collective Studios
03.2023 - 07.2023
  • Deliver unparalleled customer service and hospitality to all clients.
  • Greet and engage clients with a positive, friendly manner, helping cultivate a welcoming, inviting atmosphere.
  • Coordinate and communicate with studio instructors and managers effectively.
  • Actively maintain studio cleanliness and organization between each class.
  • Maintain the distinct aesthetic, appearance, atmosphere and culture.

ULTA/ Beauty Team Leader

Target
10.2022 - 03.2023
  • Model, train and coach expectations to deliver the service standard
  • Plan and execute daily/weekly workload efficiently to exceed goals
  • Lead team onboarding, product knowledge and skill gaps through development.
  • Welcome, inspire and influence guests and as an opportunity to provide personalized recommendations.
  • Collaborate in a team-work oriented environment

Executive Team Leader Intern

Target
06.2022 - 10.2022
  • First internal Target team member to participate in completing a higher management program with Target
  • Worked/assigned with a mentor to grow and develop my managerial skills
  • Focused on specialty sales knowledge which includes the 9 core areas on floor pad.
  • Key focus on guest satisfaction and resolution.

Service & Engagement Team Leader

Target
04.2021 - 06.2022
  • Manage a team of 60+ people in various positions to ensure store success
  • Train team members and guide them with attention to metrics and performance goals.
  • Working hand in hand with all team members and leaders department wide.
  • Proficient in guest satisfaction and problem-solving.
  • Experience leading a team including development, coaching, evaluation, and retaining talent.

Shift Leader/Fulfillment Expert

Target
08.2020 - 04.2021
  • Fulfill warehousing and stock orders and order duties in a timely manner.
  • Meet performance goals and maintain guest focus.
  • Power Equipment trained. Followed procedures at all times for personal and team safety.
  • Collaborated effectively with focus on achieving improvements in production quality and workflow.

Shift leader/Key holder

Barista, The Grind Rail Trail Cafe
08.2016 - 04.2020
  • Prepared specialty drinks and food of all varieties to ensure accuracy and customer satisfaction.
  • Quickly learn different types of food preparation while following safety guidelines.
  • Communicate with managers and other staff to ensure proper workflow of the cafe.
  • Perform daily inventory audits and weekly product and supply orders.

Education

Southern New Hampshire University
Manchester, NH

Roger Williams University
Bristol, RI

Skills

  • Inventory Management
  • Patient Flow Management
  • Workflow delegation
  • leadership
  • coaching
  • positive attitude
  • teamwork
  • decision making
  • quick learner
  • flexible
  • adaptable
  • Self motivated
  • time management
  • works well under stress
  • talent development
  • written, and verbal communication

Certification

  • CPR Red Cross Certified
  • Reiki 2 Certified
  • Target 452 District Trainer
  • Certified ServSafe
  • Certified Skills USA
  • ProStart Certificate Award

Timeline

Seasonal Studio Coordinator

Collective Studios
03.2023 - 07.2023

ULTA/ Beauty Team Leader

Target
10.2022 - 03.2023

Executive Team Leader Intern

Target
06.2022 - 10.2022

Service & Engagement Team Leader

Target
04.2021 - 06.2022

Shift Leader/Fulfillment Expert

Target
08.2020 - 04.2021

Shift leader/Key holder

Barista, The Grind Rail Trail Cafe
08.2016 - 04.2020

Southern New Hampshire University

Roger Williams University

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Hannah Blaikie