Hannah Bourn
Shreveport,LA
Summary
Dynamic professional with extensive experience in administrative coordination at Marshalls, demonstrating strong attention to detail and effective decision-making. Proven track record of improving organizational efficiency and customer satisfaction through streamlined office procedures and clear communication. Skilled in childcare, creating engaging and supportive learning environments for children.
Overview
2026
2026
years of professional experience
Work History
Administrative Coordinator/Cash Office
Marshalls
Shreveport, LA
2024 - Current
- Established an organized filing system for efficient access to key records.
- Managed electronic and paper-based filing to ensure accessibility of funds.
- Enhanced customer satisfaction by addressing inquiries and concerns promptly.
- Processed bi-weekly payroll for 10 employees accurately and on schedule.
- Answered phone calls and managed inquiries from customers, vendors, and external contacts.
Lead Barista
McDonalds
New South Wales , Austrailia
03.2019 - 06.2025
- Maintained accurate inventory counts to meet customer demands and ensure operational efficiency.
- Fostered a collaborative work environment through effective communication, enhancing team productivity.
- Adhered to health and safety regulations by consistently maintaining a clean and organized workspace.
- Resolved customer complaints swiftly and professionally to uphold positive patron relationships.
Sales Associate/Team Lead
Ross Dress for Less
Shreveport, LA
02.2023 - 11.2024
- Enhanced store visual appeal by organizing racks and shelves to promote specific merchandise.
- Established strong customer relationships to drive repeat business.
- Processed returns, exchanges, and refunds following store policy.
- Elevated customer satisfaction by addressing concerns promptly and fostering a welcoming environment.
Church Volunteer
Australian Baptist Church
12.2013 - 03.2019
- Facilitated efficient office procedures through streamlined clerical tasks.
- Scheduled visits and addressed phone inquiries to improve service efficiency.
- Performed essential administrative functions, enhancing organizational effectiveness.
- Contributed as a Sunday School and Vacation Bible School teacher at church.
- Assisted with crafts and engaged actively in children's activities.
- Developed lesson plans to facilitate learning and engagement among children.
Education
Jubilee Christian College (Home School Program)
52 Graw Street, Aherton QLD, Australia 4883Skills
- Attention to detail
- Decision-making skills
- Childcare expertise
- Flexible scheduling
Timeline
Sales Associate/Team Lead
Ross Dress for Less
02.2023 - 11.2024
Lead Barista
McDonalds
03.2019 - 06.2025
Church Volunteer
Australian Baptist Church
12.2013 - 03.2019
Administrative Coordinator/Cash Office
Marshalls
2024 - Current
Jubilee Christian College (Home School Program)