HANNAH BRADSHAW

In my current position as sales consultant and customer service representative at Columbia Gems House I have refined my skills in the client-focused sales environment with experience in luxury gemstone retail, further cultivating long-term client relationships and establishing new key accounts. With extensive experience in presenting high-value pieces, I am able to effectively communicate key aspects of supply chains in ethically sourced gemstones, the transparency around treatments and their application to the jewelry design process. My knowledge of the industry is supported by a three-year jewelers apprenticeship and hands-on jewelry manufacturing experience, bringing a technical insight into design, materials, and construction. I demonstrate a strong ability to guide discerning clients through high value purchasing decisions with discretion, attention to detail, and elevated service standards. With five years of retail experience in curated resale environments, I have strengths in merchandising, valuation, and customer engagement and am committed to upholding brand prestige while consistently achieving sales excellence.