Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Hannah Bressler

Cuyahoga Falls,Ohio

Summary

Dynamic and results-oriented professional with a proven track record at Tropical Smoothie Cafe, excelling in customer service and beverage preparation. Leveraged exceptional teamwork and problem-solving skills to enhance customer satisfaction and operational efficiency. Skilled in POS systems and safe food handling, consistently improving service quality and compliance.

Overview

2
2
years of professional experience

Work History

Team Member

Tropical Smoothie Cafe
12.2024 - 01.2025
  • Collaborated with team members to optimize productivity during peak hours.
  • Prepared and served juices and blended drinks.
  • Ensured proper rotation of perishable ingredients to minimize waste while maintaining freshness for consumption.
  • Maintained a clean and sanitary workspace, adhering to health department standards for food safety.
  • Enhanced customer satisfaction by crafting high-quality, customized smoothies based on individual preferences.
  • Resolved customer complaints professionally, ensuring they left satisfied with their experience at the store.
  • Stayed up-to-date with industry regulations and standards to offer compliant hospitality services.

Barista

Dunkin' Donuts
12.2022 - 05.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Controlled line and crowd with quick, efficient service.

Education

General Science - Forensic Science

Stark State College
Canton, OH

High School Diploma - General Studies

Schnee Learning Center
Cuyahoga Falls, OH
05.2024

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Cash handling
  • Exceptional customer service
  • Adaptive and creative
  • Order taking
  • Cash register operation
  • Espresso machine operation
  • Safe food handling
  • Beverage preparation
  • Safe food handling practices
  • POS systems
  • Food preparation
  • Hospitality service expertise

Hobbies

  • Digital art
  • Creative writing
  • Story-telling
  • Photography

Timeline

Team Member

Tropical Smoothie Cafe
12.2024 - 01.2025

Barista

Dunkin' Donuts
12.2022 - 05.2023

General Science - Forensic Science

Stark State College

High School Diploma - General Studies

Schnee Learning Center

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Hannah Bressler