Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Brigalia

Baton Rouge,LA

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

7
7
years of professional experience

Work History

Project Manager/Owner/Operator

Gusto Design LLC
01.2024 - Current
  • Managed project budgets, tracking expenditures to maintain financial control and optimize resource allocation.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.

Therapy Technician

Brown Rogers Physical Therapy
02.2023 - 02.2024
  • Assisted therapists in implementing treatment plans for patients.
  • Prepared treatment areas and maintained equipment for therapy sessions.
  • Documented patient progress and reported observations to the therapy team.
  • Educated patients on exercises and safety protocols during therapy.

Nursing Assistant

Baton Rouge General
01.2022 - 02.2024
  • Assisted nursing staff with patient care tasks, ensuring comfort and safety for all patients.
  • Monitored vital signs and reported changes in patient conditions to registered nurses promptly.
  • Maintained cleanliness and organization of patient rooms, adhering to infection control protocols.
  • Supported daily living activities including bathing, grooming, and feeding to enhance patient well-being.

Waitress

Stab's Steak & Seafood
01.2021 - 02.2023
  • Provided exceptional customer service by efficiently managing multiple tables and addressing guest needs promptly.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery, enhancing overall dining experience.
  • Trained new waitstaff on menu items, service protocols, and restaurant policies, fostering a cohesive team environment.
  • Utilized POS systems to accurately process orders and payments, maintaining financial accuracy during shifts.

Waitress/Bartender

Ichiban Sushi House
01.2019 - 01.2021
  • Implemented suggestions for menu enhancements based on customer feedback, contributing to improved guest satisfaction.
  • Oversaw daily operations during peak hours, ensuring smooth workflow and high-quality service standards were met.
  • Resolved customer complaints with professionalism and empathy, promoting positive relationships and repeat business.

Education

Associate of Applied Science - Biological And Physical Sciences

Baton Rouge Community College
Baton Rouge, LA

Bachelor of Arts - Design Studies

Louisiana State University
Baton Rouge, LA
05-2026

Skills

  • Project management
  • Project planning
  • Project planning and development
  • Project scheduling
  • Team collaboration
  • Client relations
  • Advanced problem solving
  • Risk management

Timeline

Project Manager/Owner/Operator

Gusto Design LLC
01.2024 - Current

Therapy Technician

Brown Rogers Physical Therapy
02.2023 - 02.2024

Nursing Assistant

Baton Rouge General
01.2022 - 02.2024

Waitress

Stab's Steak & Seafood
01.2021 - 02.2023

Waitress/Bartender

Ichiban Sushi House
01.2019 - 01.2021

Associate of Applied Science - Biological And Physical Sciences

Baton Rouge Community College

Bachelor of Arts - Design Studies

Louisiana State University

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