Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Hannah Brown

Salisbury,MD

Summary

Enthusiastic Aircraft Dispatcher excited to transition to a new airline where my talents can be utilized. Timely and efficient with in-depth knowledge gained from working behind the scenes to keep planes in the air and on schedule. Hardworking and dependable with a solid history previously balancing team performance, customer service targets and business objectives. Decisive leader with good planning and organizational skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Aircraft Dispatcher

Piedmont Airlines
Salisbury, MD
03.2023 - Current
  • Reviewed aircraft performance data to determine the appropriate route and altitude for a flight.
  • Prepared dispatch release documents for flights.
  • Adhered to all state, federal, and airport authority security requirements.
  • Monitored weather conditions, airspace restrictions and air traffic control requirements.
  • Prepared flight plans that included details such as fuel requirements, alternate airports, navigation routes and estimated times of arrival.
  • Coordinated with pilots regarding changes in flight plans due to weather or other factors.
  • Maintained communication between pilots and air traffic controllers by providing information on aircraft location, altitude and speed.
  • Communicated with other departments such as Maintenance Control Centers or Flight Operations Quality Assurance.
  • Verified clearance documents from ATC before authorizing a plane's departure.
  • Advised pilots on potential hazards associated with certain routes or altitudes while en route.
  • Tracked all incoming and outgoing flights using radar technology to monitor their locations at all times.
  • Achieved operational reliability and completion factor for of flights while adhering to Federal regulations and safety practices.
  • Monitored aircraft with radar, computer equipment or visual references.
  • Inspected airfield conditions to verify compliance with federal regulatory requirements.

Manager

Fisher’s Popcorn of Delaware
Fenwick Island, DE
06.2014 - Current
  • Trained employees with a set standard to produce consistent and productive workers.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Maintained team progress against performance targets by motivating staff and proactively resolving department-level issues.
  • Adhered to store policies and procedures to maintain regulatory and legal compliance.
  • Upheld company's high standards for business via leading by example and encouraging all team members to adhere to corporate policies.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored staff performance and addressed issues.
  • Kept operations area neat and orderly to minimize obstacles.
  • Accomplished production goals by working with speed and accuracy.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Enforced regulatory policies and procedures to employees to ensure safety.

Education

High School Diploma -

Stephen Decatur High School
Berlin, MD
06.2015

Associate of Applied Science -

Delaware Technical And Community College - Owens
Georgetown, DE

Skills

  • Weather analysis
  • Aircraft routing
  • Aircraft dispatch
  • Flight planning
  • Flight safety
  • Route Optimization
  • Decision-making capabilities
  • Organizational Skills
  • Problem-solving aptitude
  • Attention to Detail
  • Continuous Improvement
  • Customer service experience
  • Effective Leadership

Certification

  • FAA Dispatch Certification

Timeline

Aircraft Dispatcher

Piedmont Airlines
03.2023 - Current

Manager

Fisher’s Popcorn of Delaware
06.2014 - Current

High School Diploma -

Stephen Decatur High School

Associate of Applied Science -

Delaware Technical And Community College - Owens

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Hannah Brown