Hannah Brown
Walker
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Emergency Veterinary Assistant
Animal Emergency and Specialty Hospital
Grand Rapids, MI
01.2025 - Current
- Administered medications and treatments as directed by veterinarians to enhance recovery outcomes.
- Provided quality post-operative care including wound management, pain control measures and regular assessment updates.
- Participated in after-hours on-call rotations to provide round-the-clock emergency support for patients, contributing to a high level of service and commitment to pet health.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Monitored vitals and reported changes to veterinary staff for timely interventions.
- Conducted diagnostic tests such as bloodwork or radiographs accurately and efficiently, facilitating prompt diagnosis and treatment planning for patients in crisis situations.
Sales Associate
Buckle
Grandville, MI
06.2024 - 01.2025
- Delivered exceptional customer service by understanding individual needs and providing tailored product recommendations.
- Trained new team members on sales techniques and operational procedures to support a cohesive team environment.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling and reporting.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Assistant Manager
Mel Trotter Ministries
Kentwood, MI
02.2022 - 10.2022
- Implemented training programs for staff, improving team performance and efficiency.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
Bachelor of Science - Biology Pre-Veterinary Medicine
Grand Valley State Universty
Allendale, MI12-2026
Skills
- Laboratory procedures
- Sanitation protocols
- Veterinary terminology
- Animal restraint
- Radiology techniques
- Problem-solving
- Aseptic techniques
- Teamwork and collaboration
- Customer service
Timeline
Emergency Veterinary Assistant
Animal Emergency and Specialty Hospital
01.2025 - Current
Sales Associate
Buckle
06.2024 - 01.2025
Assistant Manager
Mel Trotter Ministries
02.2022 - 10.2022
Bachelor of Science - Biology Pre-Veterinary Medicine
Grand Valley State Universty