Hannah Burgeson
Spokane,WA
Summary
Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista
Black Sheep Coffee Co
Spokane, WA
03.2021 - 09.2025
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Operated espresso machines and other brewing equipment efficiently to ensure consistency.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Maintained cleanliness of workstations and adherence to health and safety regulations.
- Assisted in inventory management by tracking stock levels of coffee, supplies, and equipment.
- Fostered positive customer relationships through exceptional service and personalized interactions.
- Supervised daily operations to ensure exceptional customer service and efficient workflow.
- Trained and mentored new baristas, fostering a collaborative team environment.
Childcare Assistant
Tendercare Day Care
Spokane, WA
12.2019 - 02.2021
- Oversaw and cared for infant’s newborn to 12 months of age
- Provided attentive care through feeding and playtime activities
- Communicate with parents via daily check in sheets and conversations.
- Supervise older classrooms to cover breaks and lunches
- Attended to heightened sanitation guidelines for classroom cleanliness
- Direct Supervisor
- Kami Hassett (509) 720-9906
Personal Childcare Provider
06.2018 - 12.2019
- Daily meal preparation and basic housekeeping needs
- Supplemental assistance with homework and required tasks
- Basic educational and craft lessons
- Provided swimming lessons
- Direct Supervisor
- Jon Hansard (509) 879-2818
Education
Prerequisites for nursing
Spokane Falls Community College
12-2018
Cosmetology Certificate - Cosmetology
Paul Mitchell The School
Spokane, WA01-2026
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
Certification
Food Handlers Permit
Timeline
Barista
Black Sheep Coffee Co
03.2021 - 09.2025
Childcare Assistant
Tendercare Day Care
12.2019 - 02.2021
Personal Childcare Provider
06.2018 - 12.2019
Prerequisites for nursing
Spokane Falls Community College
Cosmetology Certificate - Cosmetology
Paul Mitchell The School