Detail-oriented professional with strong customer service and cash management skills. Proven ability to enhance team efficiency and enforce policies, contributing to a safe and satisfied environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Leader
Taco Bell
Huntington, IN
08.2022 - 01.2026
Supervised team members during shifts, enhancing operational efficiency.
Trained new employees on food safety and customer service standards, contributing to consistent customer satisfaction.
Enforced company policies, ensuring a safe and clean environment for staff and customers.
Delivery Driver
Paesans Pizza
Huntington, Indiana
03.2021 - 08.2022
Managed cash transactions during deliveries, ensuring accurate change and enhancing customer satisfaction.
Addressed customer service complaints professionally, fostering trust and loyalty through knowledgeable responses.
CNA
Heritage Pointe of Huntington
Huntington, Indiana
05.2020 - 10.2020
Maintained accurate documentation of patient care in electronic health records system, ensuring continuity of care.
Supported residents in daily living activities and personal care, enhancing overall well-being.
Offered companionship and emotional support to residents, fostering a positive living environment.