Hannah Butler
Assistant & Coordinator
Summary
Multitalented assistant with over 20 years in top-tier organizational support. Skilled at close work with senior executive teams. A robust history, offering office and support staff management, training, supervision, and event planning. Excellent in research, project support and organizational abilities.
Overview
15
15
years of professional experience
3
3
Certification
Work History
Patient Care Manager
Medassist USA
Spring Valley, NY
08.2022 - 07.2023
- Actively engaged with patient care, successfully facilitating access to physician & nursing assistance, mobile medical units, physical and occupational therapy, and personal care assistance.
- Utilized Microsoft Office & Suites, Google Documents, and electronic filing systems to transcribe and communicate with company and clientele, resolving legal and technical issues to ensure best patient care. Protected patient data confidentiality in alignment with HIPAA protocols.
- Facilitated communication between members of health care delivery while involving clients in decision-making processes to minimize service fragmentation.
- Collaborated with outpatient team to identify patients for handover and post-discharge follow-up.
Ophthalmic Assistant
Florida Eye Institute
Vero Beach, FL
07.2020 - 05.2022
- Facilitated efficient physician-patient interactions, increasing patient visit productivity, and decreasing patient wait times.
- Coordinated patient flow for the practice with an increased customer satisfaction rating.
- Wrote, edited and filed patient medical records, maintaining confidentiality.
- Performed patient assessment and administered basic eye exam tests. Analyzed test results and contributed to diagnostic discussions.
- Assisted the physician, during exams and procedures. Counseled patients in surgery and treatment plans.
- Linked vision-impaired patients to social services programs and entitlements to improve quality of living.
Ophthalmic Assistant
New England Vision
South Burlington, VT
06.2016 - 09.2019
- Completed patient histories by asking probing questions about family medical conditions, past ocular history and previous surgical procedures.
- Prepared patients and administered basic eye exam tests. Obtained and recorded patient medical history and operated ophthalmic equipment.
- Analyzed test results and contributed to diagnostic discussions.
- Facilitated efficient physician-patient interactions, increasing patient visit productivity, and decreasing patient wait times.
- OSHA & HIPPA representation training the staff of governing regulations.
- Event representation included budgetary responsibilities, function preparation and travel arrangements.
Executive Assistant
Municipal Property Assessment
Burlington, VT
02.2008 - 06.2016
- Exercised extensive knowledge of local building codes, by-laws, and construction law.
- Leveraged word processing software to create proposals, letters and memos.
- Conducted research and collected and analyzed data to prepare reports and documents.
- Set up meeting and event logistics for senior management and updated calendars. Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
- Made travel arrangements to provide executives seamless and travel policy-approved business trips.
- Managed daily invoices, reports and proposals.
- Facilitated board meeting agendas and distributed support materials in advance for successful sessions. Dictation and transcription skills utilized in executive meetings.
Education
Community College of Vermont
Garden City Community College, Kansas
Touchstone Healing Arts, Vermont
Skills
- Analytics Skills
- Relationships and Rapport
- Exemplary Communication
- Workflow Coordination
- Resource Utilization
- Program Management
- Strategic Planning
- Articulate and Well-Spoken
- Social Media Knowledge
- Schedule Management
Interests
- Microsoft Office and Suites
- Electronic records systems (EMR)
- Property & land use software (CRM)
- Design programs such as CAD and Adobe
- Dictation & transcription software
- Ophthalmic and medical technology, imaging & measuring equipment
Certification
- National Board for Therapeutic Massage & Bodywork, Certified Massage Therapist (CMT)
- American Academy of Ophthalmology, Certified Ophthalmic Medical Technician (COT)
- International Joint Commission on Allied Health Personnel in Ophthalmology, Internationally Certified Ophthalmic Assistant (ICOA)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Timeline
Patient Care Manager
Medassist USA
08.2022 - 07.2023
Ophthalmic Assistant
Florida Eye Institute
07.2020 - 05.2022
Ophthalmic Assistant
New England Vision
06.2016 - 09.2019
Executive Assistant
Municipal Property Assessment
02.2008 - 06.2016
Community College of Vermont
Garden City Community College, Kansas
Touchstone Healing Arts, Vermont
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