Hannah Butler
Walton,KY
Overview
2
2
years of professional experience
Work History
Daycare Teacher
St. Joseph Academy's MEC Center
12.2023 - Current
- Planned and implemented curriculum for toddlers and infants and tailored activities to student interest and learning needs to drive cognitive development and social skills.
- Established and maintained effective communication with parents, staff, and administration.
- Assisted in preparation of meals, maintained a tidy environment, oversaw emotional concerns, monitored the health of children and worked with teachers to ensure effective learning.
Barista
Starbucks Coffee
08.2023 - 11.2023
- Provided excellent customer service with a friendly attitude when greeting customers, taking orders, and preparing drinks.
- Trained new hires on customer service best practices and techniques, resulting in lower customer complaints.
- Maintained inventory and inventory documents.
Shift Lead / Social Media Manager / Barista
Biggby Coffee
09.2022 - 07.2023
- Dedicated to providing exceptional customer experiences by prioritizing their needs, addressing inquiries, and resolving issues promptly.
- Developed new and engaging communication and customer engagement strategies, including contests and giveaways, to enhance brand awareness.
- Able to handle fast-paced environments, troubleshoot issues effectively, and adapt to changing circumstances.
Education
Bachelor of Science - Psychology, Minor in Business Management
Northern Kentucky University
Highland Heights, KY05.2023
Skills
- Interpersonal Communication
- Problem Solving
- Time Management
- Leadership
- Critical Thinking
- Customer Service
Leadership Experience
Psi Chi, the International Honor Society in Psychology
Member, May 2022-2023
- Distributed care packages for students struggling through finals week to boost their well-being and mental health.
- Recruited, coordinated, and led fellow members.
Women in Business
Member, March 2021- May 2023
- Arranged group ethics activities to help sponsor fundraising and activities.
- Established and enforced the club's overall objectives, mission statements, and value system.
Timeline
Daycare Teacher
St. Joseph Academy's MEC Center
12.2023 - Current
Barista
Starbucks Coffee
08.2023 - 11.2023
Shift Lead / Social Media Manager / Barista
Biggby Coffee
09.2022 - 07.2023
Bachelor of Science - Psychology, Minor in Business Management
Northern Kentucky University
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