Hannah Campbell
Osseo,MN
Summary
Dynamic and results-driven professional with experience as a Shift Lead at Starbucks, excelling in team motivation and customer service. Proven track record in employee training and conflict resolution, enhancing guest satisfaction. Skilled in cash handling and POS operations, consistently achieving operational excellence in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Starbucks Shift Lead
Hyvee
Robbinsdale, MN
08.2025 - Current
- Supervised team members to ensure adherence to operational standards and procedures.
- Trained new employees on store policies, safety protocols, and customer service techniques.
- Resolved customer inquiries and complaints promptly to improve satisfaction rates.
- Assisted in maintaining cleanliness and organization of sales floor and storage areas for optimal presentation.
- Completed store opening and closing procedures and balanced tills.
Online Grocery
Hyvee
Robbinsdale, MN
08.2023 - 03.2024
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations..
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
High School Diploma -
Albuquerque Adult Learning Center
Albuquerque, NM07.2022
Skills
Customer service focus
Employee training
Guest service
Team motivation
Conflict resolution
Workplace safety
Work delegation
Performance improvement
Shift leadership
Cash handling
POS system operation
Training assistance
Timeline
Starbucks Shift Lead
Hyvee
08.2025 - Current
Online Grocery
Hyvee
08.2023 - 03.2024
High School Diploma -
Albuquerque Adult Learning Center