Hannah Carter
Bend,OR
Summary
Accomplished professional with extensive experience in fast paced locations. Skilled in problem-solving and team leadership, I excel in high-pressure environments, ensuring operational excellence and cultivating positive workplace cultures. Expert in employee training and development, I drive results and foster loyalty through attention to detail and a friendly attitude.
Overview
6
6
years of professional experience
Work History
Lead Server
The Jackalope Grill
Bend, OR
01.2024 - Current
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Sales Consultant
Fiesta Kia
Albuquerque, NM
06.2023 - 01.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
Server/Banquet Server
Hobbs Country Club
Hobbs, NM
11.2022 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
Front of House Lead
South Bend Bistro
Sunriver, OR
11.2018 - 07.2022
- Ensured compliance with health and safety regulations through regular inspections and diligent monitoring practices.
- Resolved customer complaints professionally, maintaining high levels of customer satisfaction.
- Streamlined front of house operations for increased efficiency with well-organized scheduling and task delegation.
- Coordinated private event logistics including catering setup, customization requests from clients and maintaining guest relations leading to successful and memorable events.
Education
GED -
COIC
La Pine, OR04.2022
Skills
- Problem-Solving
- Attention to Detail
- Team Leadership
- Positive and Friendly Attitude
- Employee Training and Development
- Sales Techniques
Timeline
Lead Server
The Jackalope Grill
01.2024 - Current
Sales Consultant
Fiesta Kia
06.2023 - 01.2024
Server/Banquet Server
Hobbs Country Club
11.2022 - 06.2023
Front of House Lead
South Bend Bistro
11.2018 - 07.2022
GED -
COIC