Hannah Caspar
Fair Oaks,CA
Summary
Hard worker with excellent communication and organizational skills. Effective in problem solving and dedicated to building and maintaining relationships within the community. Passionate about helping and making a difference in others via community organization and public policy. Devoted to learning about legislation, government, and politics through education and real-world experience. Dependable individual with good judgment, time management, and a commitment to handle each situation with kindness and professionalism.
Overview
6
6
years of professional experience
Work History
Server
Yard House
Roseville, California
05.2024 - Current
- Delivered exceptional customer service, enhancing guest satisfaction.
- Managed multiple responsibilities concurrently to ensure smooth workflow.
- Communicated with, assisted, and built trusting working relationships with team members and management.
- Trained new employees on restaurant procedures, learning the menu, and communicating with both guests and coworkers.
- Addressed guest inquiries and complaints promptly and professionally.
Tutoring Program Director
AboutKidz
Fair Oaks, California
08.2022 - 05.2024
- Developed and managed free tutoring program for Title I elementary students, enhancing access to educational support.
- Oversaw team of tutors, coordinated training sessions, and managed daily operations to ensure program effectiveness.
- Created and provided supplemental educational materials, monitored student progress to adapt support throughout the school year.
- Worked closely with school staff, teachers, and district employees to ensure success of students and overall program.
Trainer
Chick-fil-A
Rancho Cordova, California
10.2020 - 08.2022
- Collaborated with management to periodically review and update training program objectives.
- Trained new hires on food safety procedures, guest interaction techniques, POS system operation, and overall proficiency in each position, ensuring effective onboarding.
- Performed routine business assessments of the store and provided feedback to help improve both food quality and guest satisfaction.
- Assisted in running shifts and managed customer complaints while maintaining a clean and organized space in a fast-paced environment, contributing to a positive guest experience.
Education
Political Science
California State University, Sacramento
Sacramento, CA04-2026
General Studies - Transfer
American River College
Sacramento, CA12-2025
High School Diploma -
Del Campo High School
Fair Oaks, CA06-2021
Skills
- Excellent interpersonal communication
- Highly organized
- Multitasking and time management
- Teamwork and collaboration
- Problem solving and conflict resolution
- Calm and professional under pressure
- Analytical and strategic while maintaining compassion for others
Timeline
Server
Yard House
05.2024 - Current
Tutoring Program Director
AboutKidz
08.2022 - 05.2024
Trainer
Chick-fil-A
10.2020 - 08.2022
Political Science
California State University, Sacramento
General Studies - Transfer
American River College
High School Diploma -
Del Campo High School