Desired Job Title
Nursing AssistantCustomer Service SupervisorAfter-School Program LeaderTeam MemberWork Type
Full TimePart TimeContract WorkLocation Preference
On-SiteLocation: Madison, USA, US
Open to relocation: No
Open To Work
Verified
This profile is verified using an email address.
Hannah C. Hauge
Madison,USA
Work Preference
Summary
Compassionate Nursing Assistant with extensive experience in acute and progressive care including transplant patients of all kinds. Monitors vital signs, assists with hygiene, and fosters patient independence. Proven track record of enhancing patient satisfaction through attentive support and effective collaboration.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Nursing Assistant
UW Health
Madison, WT
02.2026 - 05.2026
- Monitored vital signs, reporting changes to nursing staff promptly.
- Supported patients with daily living activities to enhance comfort and safety.
- Guided patients in managing routine bathing, grooming, and hygiene needs to promote independence.
- Managed emptying and cleaning of implanted foley catheters, drains, and chest tubes.
- Promptly addressed patient requests to foster a positive healthcare experience.
- Achieved high levels of patient satisfaction through attentive listening and advocacy for patient independence.
- Documented patient information accurately in electronic health records systems.
- Transplant and acute/progressive care experience.
Customer Service Supervisor
Dicks Sporting Goods
Madison, WI
10.2023 - 02.2026
- Resolved escalated customer issues, improving satisfaction and loyalty.
- Supervised customer service team to uphold company policies and enhance service delivery.
- Trained new employees, enhancing product knowledge and service quality.
- Monitored performance metrics to pinpoint improvement areas, driving team development.
- Evaluated staff performance through feedback and assessments, supporting professional development initiatives.
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
After-School Program Leader
MSCR
Madison, WI
05.2022 - 08.2022
- Facilitated after-school activities to enhance student engagement and encourage teamwork.
- Developed lesson plans that aligned with educational standards and student interests.
- Coordinated daily programming logistics to ensure seamless transitions between activities.
- Supported classroom management strategies to maintain a positive and inclusive environment.
Team Member
Culver's Restaurant
Madison, WI
08.2021 - 01.2022
- Collaborated with team members to streamline workflow processes, enhancing overall team efficiency
- Processed an average of 50-100 customer orders daily
- Assisted in preparing food items according to safety and quality standards
- Operated custard machines to ensure consistent product quality
- Maintained cleanliness and organization of workspace to promote a safe and efficient working environment
- Managed inventory through precise stock counting to ensure optimal product availability
- Learned safety protocols and proper usage of tools and equipment
Education
No Degree - Nursing
Carroll University
Waukesha, WI05-2029
High School Diploma -
Madison East High School
Madison, WI06-2025
No Degree - University Transfer-Science, Math, And Technology
Madison Area Technical College
Madison, WI05-2025
Less Than 1 Year Technical Diploma - Nursing Assistant
Madison Area Technical College
Madison, WI05-2025
Skills
- Patient care and support
- Vital signs monitoring
- Basic life support
- Patient safety and advocacy
- Bathing and dressing assistance
- Call light response
- Specimen collection and documentation
- Interdisciplinary communication
- Collaboration techniques
- Safety precautions and HIPAA compliance
- Bedside manner
Affiliations
Alpha Gamma Delta International Sorority
Certification
CNA - Certified Nurse Assistant
Accomplishments
- Supervised team of 30 cashiers.
- Had multiple patients request information to nominate me for a sunshine award
Volunteer Experience
Represented organization positively and professionally while providing community with much-needed services., Strengthened volunteer team effectiveness by providing teamwork supportive environment.
Languages
Spanish
Limited
German
Elementary
Timeline
Nursing Assistant
UW Health
02.2026 - 05.2026
Customer Service Supervisor
Dicks Sporting Goods
10.2023 - 02.2026
After-School Program Leader
MSCR
05.2022 - 08.2022
Team Member
Culver's Restaurant
08.2021 - 01.2022
No Degree - Nursing
Carroll University
High School Diploma -
Madison East High School
No Degree - University Transfer-Science, Math, And Technology
Madison Area Technical College
Less Than 1 Year Technical Diploma - Nursing Assistant
Madison Area Technical College