Summary
Overview
Work History
Education
Honors And Awards
Timeline
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Hannah Chiswick

Pittstown,NJ

Summary

Client Service Consultant well-versed in consulting with customers, promoting products and services and updating accounts. Skilled in data entry accuracy and problem resolution, I excel at fostering strong client connections and delivering tailored solutions. Committed to enhancing customer satisfaction and driving business success through strategic account management.

Overview

8
8
years of professional experience

Work History

Client Service Consultant

MetLife
Bridgewater, NJ
12.2024 - Current
  • Assisted clients in understanding product offerings and benefits tailored to their needs.
  • Developed strong relationships with clients through consistent communication and support.
  • Maintained detailed records of client interactions and transactions.
  • Performed data entry of client information into databases and software programs.

Account Executive

Red Global
Bridgewater, NJ
04.2024 - 09.2024
  • Market and product knowledge of the SAP industry: demonstrated in-depth understanding of key modules, industry trends and client needs.
  • Consultative selling and IT recruitment: used IT staffing and sales techniques to consult clients on candidates and solutions.
  • Lead generation and prospecting: networking, cold-calling, email, social media outreach, and conducting extensive market research to acquire leads.
  • Client relationship and account management: acted as primary point-of-contact for accounts owned, fostered relationships with C-level IT Executives, IT Directors and Managers, and candidates.
  • CRM software: familiarity with Mercury xRM, Sage: tracking for pipeline, business case studies, and data management.

Club Volleyball Coach

Central Jersey Volleyball Academy
Flemington, NJ
10.2023 - 04.2024
  • Sports management for a 14U regional club team: shared responsibility of scheduling and managing practices, tournaments and team meetings.
  • Effective communication skills and lesson planning: strong communication with parents. Design practice plans based on skill level and ability.
  • Team building, skill and player development: foster a positive space for young athletes, performance analysis and constructive feedback.

Bartender

Beneduce Vineyards
Pittstown, NJ
06.2017 - 04.2024
  • Hospitality and customer service: delivery of high-quality service and cultivation of a welcoming atmosphere for guests, provide tasting and pairing recommendations based on individual preferences, demonstration of knowledge of wine and winemaking.
  • Inventory management and point-of-sale operation: regularly monitoring stock of popular wine selections and retail products, use POS systems for conducting transactions and other daily operations.
  • Team collaboration: engage in continuous team meetings and training, ability to collaborate in a fast-paced environment.

Education

Master of Business Administration (M.B.A.) - Innovation and Entrepreneurial Leadership

Felician University
Rutherford, NJ
05.2024

Bachelor of Science (B.S.) - Marketing

Felician University
Rutherford, NJ
05.2023

Honors And Awards

  • Sigma Beta Delta Inductee, 2023
  • Chi Alpha Sigma Inductee for National College Athletes Honor Society, 2022
  • Dean's List Felician University, 2020-2023
  • CACC Volleyball All-Academic Team, Fall 2021 & 2022

Timeline

Client Service Consultant

MetLife
12.2024 - Current

Account Executive

Red Global
04.2024 - 09.2024

Club Volleyball Coach

Central Jersey Volleyball Academy
10.2023 - 04.2024

Bartender

Beneduce Vineyards
06.2017 - 04.2024

Master of Business Administration (M.B.A.) - Innovation and Entrepreneurial Leadership

Felician University

Bachelor of Science (B.S.) - Marketing

Felician University

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Hannah Chiswick