Hannah Chochrek
Tempe,Arizona
Summary
Dedicated senior college student with nearly six years of progressive experience in the restaurant and customer service industries, effectively transitioning from hostess to server. Proven expertise in communication and multitasking, consistently delivering exceptional guest experiences while maintaining a strong commitment to excellence. Recognized for enhancing customer satisfaction and streamlining service operations. Aiming to leverage skills in a challenging role that emphasizes guest engagement and service quality.
Overview
7
7
years of professional experience
Work History
Server
Society
Tempe, Arizona
03.2022 - 11.2024
- Experienced server in an upscale restaurant with expertise in fine dining steps of service, extensive knowledge of menu offerings, and attentive customer care
- Regularly participated in monthly wine training and tastings to enhance pairing recommendations and elevate guest experiences
- Skilled in delivering exceptional service through attention to detail, strong communication, and a deep commitment to creating memorable dining experiences
Shift Lead
Starbucks
Scottsdale, Arizona
08.2020 - 03.2022
- Experience overseeing customer service operations, ensuring efficiency in speed and quality, and supporting back-of-house management tasks
- Skilled in team leadership, problem-solving, and maintaining high standards to deliver an exceptional customer experience
Lead Hostess
Weller’s Alehouse
Meridian, Idaho
04.2018 - 07.2020
- Responsible for managing front-of-house operations, ensuring seamless guest experiences, and streamlining processes for greater efficiency
- Focused on effective communication to coordinate with the team and maintain smooth operations while providing exceptional service to all guests
Education
Bachelor's degree - Supply Chain Management
Arizona State University
05.2025
Skills
- Task prioritization
- Menu memorization
- Server training
- Tableside etiquette
- Customer feedback management
- Wine service
- Point of sale (POS) system operations
- Multitasking and organization
Timeline
Server
Society
03.2022 - 11.2024
Shift Lead
Starbucks
08.2020 - 03.2022
Lead Hostess
Weller’s Alehouse
04.2018 - 07.2020
Bachelor's degree - Supply Chain Management
Arizona State University
Similar Profiles
KONG XIANG LONG KONG XIANG LONG null
General Affairs at SocietyGeneral Affairs at Society
Bailee WittenbergBailee Wittenberg
Server at SocietyServer at Society
Saige CokerSaige Coker
Server at SocietyServer at Society