Hannah Christensen
Shelley,ID
Summary
A friendly and hard-working Social Work Student at BYU-Idaho. I am passionate about serving others with 3+ years of customer service and register operations experience. I work well in a team and am confident about working on my own. I am looking for opportunities to expand my leadership and professional skills as I obtain my education.
Overview
2
2
years of professional experience
Work History
Cashier/Drink Maker
Pick Me Up Drinks
Shelley, ID
04.2023 - 06.2023
- Adhered to company initiatives and achieved established goals.
- Accepted cash and credit card payments, issued receipts and provided change.
- Balanced daily transactions on a computerized point-of-sale system.
- Followed recipes and customer requests to prepare drinks.
- Maintained clean and sanitized work area in accordance with food safety guidelines.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Customer Service Associate Cashier
Lowe's Home Improvement
Idaho Falls, ID
05.2022 - 01.2023
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Answered phone calls to assist customers with questions and orders.
- Performed scheduled inventory counts and supply audits.
- Processed returns from customers ensuring accurate credit was issued for the appropriate items returned.
Cashier/Drink Maker
Drinky Drink Inc
Firth, ID
08.2021 - 05.2022
- Balanced daily transactions on a computerized point-of-sale system.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Greeted customers promptly and responded to questions.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
Education
High School Diploma -
Firth High School
Firth, ID05-2022
Some College (No Degree) - Social Work
Brigham Young University - Idaho
Rexburg, IDSkills
- Customer Service
- Returns Processing
- Payment Processing
- Cash Handling
- Product Recommendations
- Complex Problem-Solving
- Cleaning and Sanitizing
- Inventory Management
- Customer Relations
- Time Management Skills
- Written and Verbal Communication
- Project Management
- Leadership
Accomplishments
- Idaho FCCLA (Family, Career, Community Leaders of America) State Officer
- Self Expression Distinguished Young Women Scholarship
- Lowe's Red Service Star Award
References
References available upon request.
Affiliations
- Firth/Shelley Distinguished Young Women participant 2021
- Served as a missionary for the Church of Jesus Christ of Latter-day Saints
- Firth FCCLA (Family, Career, Community Leaders of America) chapter President
- Various FCCLA service and STAR Event projects
- Executed Firth Community Veterans Program
- Volunteered with Red Cross during Firth Lavaside fire
Timeline
Cashier/Drink Maker
Pick Me Up Drinks
04.2023 - 06.2023
Customer Service Associate Cashier
Lowe's Home Improvement
05.2022 - 01.2023
Cashier/Drink Maker
Drinky Drink Inc
08.2021 - 05.2022
High School Diploma -
Firth High School
Some College (No Degree) - Social Work
Brigham Young University - Idaho
Similar Profiles
Emma NieldEmma Nield
Sales Associate at Pick Me Up DrinksSales Associate at Pick Me Up Drinks
Kylie HootonKylie Hooton
Host/Busser, Service Partner, Trainer, Server, Safety Liaison, Bartender, Marketing Coordinator at Islands Fine Burgers and DrinksHost/Busser, Service Partner, Trainer, Server, Safety Liaison, Bartender, Marketing Coordinator at Islands Fine Burgers and Drinks
Oscar SmithOscar Smith
Office Assistant at Adur Drinks LtdOffice Assistant at Adur Drinks Ltd
Terri SimpsonTerri Simpson
Central Lab Technician Quality Assurance at Basic American FoodsCentral Lab Technician Quality Assurance at Basic American Foods
Tazmyn SernaTazmyn Serna
Sales Associate at The Home Depot IncSales Associate at The Home Depot Inc