Summary
Overview
Work History
Education
Skills
AWARDS & ACHIEVEMENTS
Timeline
Generic

Hannah Cizek

Johnson City,TN

Summary

Brand and Retail Operations professional with experience leading end-to-end business functions across product development, e-commerce, marketing, and in-store operations. Proven track record managing vendor partnerships, international sourcing, inventory systems, pricing strategy, and digital commerce to drive revenue growth and operational efficiency. Currently serving as Retail Operations Manager, overseeing daily operations, brand execution, creative campaigns, KPI performance, and team development while launching new product lines and building a creative storytelling to engage and keep customer interaction.

Overview

7
7
years of professional experience

Work History

Creative Media Director & Strategist

Hyder Marketing (Hyder Paving & Concrete)
Johnson City, TN
02.2026 - Current
  • Directed and executed creative strategy across multiple brands, specializing in high-performing videography-driven marketing campaigns
  • Led and managed a small media team, overseeing video editing, content publishing, and workflow efficiency
  • Planned, coordinated, and produced all video shoots, aligning content with brand objectives and conversion goals
  • Managed paid social advertising campaigns, consistently achieving an average cost of $8 per lead through strategic targeting and optimization
  • Generated high-performing content, with all videos reaching 1,000+ views and producing a viral video exceeding 600,000 views
  • Drove significant revenue impact through marketing efforts, contributing to $450,000 in closed deals within two weeks for C&C Land Clearing & Excavation and $120,000 for Hyder Concrete
  • Built and implemented structured systems for content production, approval, and publishing to improve turnaround time and scalability
  • Collaborated with a diverse client base, including Volunteer Foam Solutions, Hyder Paving, Hyder Concrete, Elevation Homes, and C&C Land Clearing & Excavation

Brand & Retail Operations Manager

Hatley Pointe
Mars Hill, NC
03.2025 - Current

Oversaw e-commerce and retail operations, including leading web development, marketing, and social media strategies. Directed all aspects of media and media perceptions (product photography, videography, marketing and brand creation and development), managed pricing, wholesale purchasing, and overall financial tracking including net sales, taxes, and KPIs. Served as primary contact for facilities, factories, and vendors while managing hiring, training, and daily operations.

Key Skills & Achievements:

  • Manufacturing and retail partnerships outside of the United States.
  • Controlling import management from factories.
  • Creating, launching, and producing the first line of products for “Think Snow”.
  • Implementing POS systems and inventory management.
  • Developing the Ecommerce website and campaigns.
  • Producing all visual marketing within store and floor sets.
  • Doubling, almost tripling previous seasons sales under new title and responsibilities. Many of these statistically proven results come from newly designed products and procurement under my direction.
  • Leading processes in brand identity and its continued development.

Retail & Brand Operations Coordinator (Interim)

Hatley Pointe
Mars Hill, NC
11.2024 - 03.2025

Managed retail and brand operations for a multi-brand storefront, including partnerships with Lululemon, Oakley, and Helly Hansen. Oversaw in-house apparel lines, including design, e-commerce, and brand identity. Acted as primary liaison with customers, vendors, and territory representatives while managing procurement, inventory, B2B commerce, advertising, and store operations.

Key Achievements in Role:

  • Secured, signed, and managed partnerships with Lululemon, Helly Hansen, and Oakley
  • Built vendor relationships with Turbine, Ski Sundries, Screamer, and Turtle Fur.
  • Served as primary contact for all brand partners and territory reps
  • Managed procurement, restocking, and inventory control
  • Oversaw daily retail operations, including merchandising and store presentation

Brand Ambassador

American Eagle & Aerie
Johnson City, TN
04.2023 - 04.2023
  • Learned merchandising, marketing, and inventory management. Maintained professional front-of-house service, assisted managers, and independently ran Aerie front-of-house operations when necessary.

Men’s Sales Associate

Belk
Greeneville, TN
06.2019 - 11.2019
  • Working as one of the lead Mens department sales associates.

Education

No Degree - Dual Biology & Geoscience (Junior)

ETSU
Johnson City, TN
01-2023

High School Diploma -

Gretna High School
Gretna, NE
05-2019

Skills

  • Brand Strategy & Direction
  • Retail & E-Commerce Operations
  • Digital Marketing (Email & Social)
  • Product Development & Merchandising
  • Inventory Management & Demand Planning
  • Vendor, Factory & Brand Partnerships
  • Procurement & Buying
  • KPI Tracking & Performance Analysis
  • Financial Analysis & Strategic Sales
  • Team Leadership & Cross-Functional Management

AWARDS & ACHIEVEMENTS

  • 3rd Place Academic Decathlon State Winner, 2017 & 2018 (Nebraska)
  • Group winner of Creighton University’s Leadership Program
  • Dean’s List at ETSU
  • Signer Of Lululemon, Helly Hansen, & Oakley at HP
  • Creating the first ever line of goggles and sweatshirts for the brand THINK SNOW and Hatley Pointe.
  • Creator and Designer over South Knit’s Website and Social Campaigns.
  • Independently drove store performance to reach six-figure sales in year one of its first opening at Hatley Pointe.

Timeline

Creative Media Director & Strategist

Hyder Marketing (Hyder Paving & Concrete)
02.2026 - Current

Brand & Retail Operations Manager

Hatley Pointe
03.2025 - Current

Retail & Brand Operations Coordinator (Interim)

Hatley Pointe
11.2024 - 03.2025

Brand Ambassador

American Eagle & Aerie
04.2023 - 04.2023

Men’s Sales Associate

Belk
06.2019 - 11.2019

No Degree - Dual Biology & Geoscience (Junior)

ETSU

High School Diploma -

Gretna High School