Client focused Pawn Broker with in-depth knowledge of marketing tools. Diligent and responsible with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and generating sales. Creative problem-solver versed in customer service.
Overview
7
7
years of professional experience
Work History
Pawn Broker
Cash America
Knoxville, TN
10.2020 - Current
Develop and maintain strong knowledge of multiple products and sell those products.
Follow strict regulations and complete various trainings such as identifying and testing for authentic jewelry.
Negotiate on incoming pawns and sales. Write loans for those pawns.
Organize and locate products. Record serial numbers for those products.
Answer inquiries and provide information about items in stock.
Answer phones and make calls about due dates on pawns.
Work the cash register and complete daily money counts.
Internet Sales Manager
Short Redmond Ford
Lafollette, TN
01.2020 - 03.2020
Responded to internet inquiries and phone calls in timely matter.
Communicated product quality by creating sales presentations via video.
Identified opportunities and cultivated new business through 700 new cold calls per week.
Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
Set weekly goals for new appointments.
Thermoforming Machine Operator
Formall
Clinton, TN
06.2019 - 01.2020
Operated machines for production operations.
Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Followed tooling instructions and product specifications to determine and implement operational sequences.
Complied with company and OSHA safety rules and regulations.
Food Prep Cook
Copper Cellar Family Of Restaurants
Knoxville, TN
02.2019 - 06.2019
Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
Cashier
Pet Supplies Plus
Knoxville, TN
03.2018 - 01.2019
Restocked and organized merchandise.
Helped customers complete purchases, locate items and join reward programs.
Answered questions about store policies and addressed customer concerns.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register to record transactions accurately and efficiently.
Performed cash, card and check transactions to complete customer purchases.
Maintained current knowledge of store promotions and highlighted sales to customers.