Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Work Availability
Quote
Interests
Timeline
AdministrativeAssistant

Hannah Clark

University Place,WA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Delivery Driver

Amazon
07.2023 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Managed approximately 190 delivered a day

ExperienceMANAGER/ CONSULTANT

HAPPY DOG SOUTH SOUND
12.2022 - 06.2023
  • Improved revenue by cultivating new customers, providing superior service, and up- selling techniques
  • Addressed various needs, including marketing strategies, and collecting financial data to come up with a plan to pursue more revenue, Which doing so was able to bring in-3k extra a month
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Collaborated with teams to define, strategize, and implement marketing and web strategies.
  • Maintained database systems to track and analyze operational data.
  • Created and managed project plans, timelines and budgets.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Analyzed problematic areas to provide recommendations and solutions.

ASSISTANT MANAGER

AMERICAN FREIGHT
02.2019 - 04.2023
  • Oversaw opening/closing operations for a $3.5 million annual revenue company
  • Collaborated training ideas with regional managers / district managers
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Scheduled and directed staff in daily work assignments to maximize productivity, oversaw all aspects of sells floor and the warehouse.

WAIT STAFF

HOUESKEEPER
05.2016 - 01.2019
  • Provided friendly and attentive services and exceptional hospitality
  • Set dining tables according to the type of event and service standards
  • Employed deep-cleaning techniques for areas in need of additional sanitation
  • Was able to maintain a diligent, but fast working pace with cleaning over 30 rooms a day.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.

Education

Diploma -

Wilson high school
Tacoma, WA
2019

Skills

  • Excellent, personalized customer service
  • Professional phone etiquette
  • Works well under presser
  • Time management
  • Active listening skills
  • Leadership skills
  • Sales Strategy Development
  • Client Relationship Management
  • Computer Skills
  • Multi Tasking
  • Valid Driver's License
  • Teamwork and Collaboration
  • Incident Reporting
  • CCTV Surveillance

Certification

  • CM - Certified Manager Certification
  • Licensed -EDV


Languages

Russian
Limited Working
asl
Limited Working

Additional Information

Volunteer work at Chapel hill church teaching finance & looking after the church when needed more help

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

It is never too late to be what you might have been.
George Eliot

Interests

Fishing

Camping

Reading

Volunteering

Timeline

Delivery Driver

Amazon
07.2023 - Current

ExperienceMANAGER/ CONSULTANT

HAPPY DOG SOUTH SOUND
12.2022 - 06.2023

ASSISTANT MANAGER

AMERICAN FREIGHT
02.2019 - 04.2023

WAIT STAFF

HOUESKEEPER
05.2016 - 01.2019

Diploma -

Wilson high school

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Hannah Clark