Erik Odom
Plano,TX
Summary
Led customer engagement strategies to enhance satisfaction and loyalty. Drove sales performance by developing and implementing effective negotiation techniques. Cultivated relationships with diverse clientele to foster long-term partnerships and business growth.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Amazon Ddx2
McKinney, TX
10.2025 - Current
- Delivered packages efficiently, ensuring timely arrival to customers in designated areas.
- Operated delivery vehicle while adhering to safety regulations and company policies.
- Utilized GPS and routing software to optimize delivery routes and minimize delays.
- Maintained accurate records of deliveries, including customer signatures and package conditions.
Project Manager
Pro-Magic Coating
Plano, TX
01.2020 - Current
- Increased profitability and revenue by generating sales.
- Identified plans and resources required to meet project goals and objectives.
- Developed and implemented strategies to meet sales quotas.
- Used CRM database to track referral and appointment data.
- Produced sales documents, finalized deals and filed records.
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Oversaw high profile projects for by planning, designing, and scheduling phases.
- Worked in high-volume, competitive sales environment.
- Execute Client Meetings and Follow ups.
Painter
C & J Painting
Ada, OK
12.2018 - 01.2020
- Estimated cost of materials needed for the project.
- Applied paint with brushes, rollers, spray guns, or other equipment.
- Sanded woodwork prior to staining or painting.
- Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes.
Sales Associate
The Kirby Company
Fayetteville, AR
02.2016 - 05.2018
- Created successful strategies to develop and expand customer sales.
- Presented products and services to prospective and existing customers to meet client needs.
- Developed and implemented strategies to meet sales quotas.
- Developed a rapport with potential customers by engaging in friendly conversation.
- Door to door sales demonstrating how to use the product and its features.
Sales Representative
T-Mobile
Ada, OK
01.2014 - 12.2015
- Followed up on sales leads through outbound calling.
- Conducted follow-up calls with existing clients to cross-sell new products.
- Generated leads through cold calling techniques.
- Developed relationships with customers in order to increase sales opportunities.
- Generated sales by prospecting leads, cold calling and negotiating deals.
Education
High School Diploma - undefined
Jefferson Heritage High
04.2013
Skills
- Achieved high customer satisfaction ratings through effective problem resolution and support Enhanced service delivery by streamlining communication processes Fostered positive relationships with customers, resulting in increased retention
- Applied in-depth sales knowledge to optimize sales processes and improve overall team performance
- Designed and presented persuasive sales proposals that effectively communicated value propositions to potential clients
- Conducted in-depth evaluations to identify and address complex challenges
- Demonstrated strong verbal communication abilities to articulate ideas and foster understanding in diverse settings
- Produced clear and concise written materials to support organizational objectives and facilitate understanding
- Analyzed data and trends to drive effective decision-making in organizational initiatives
- Developed and maintained customer relationships through personalized door-to-door sales efforts
- Achieved successful agreements through effective negotiation strategies Drove collaborative discussions that resulted in improved team dynamics and project alignment Delivered impactful negotiation outcomes that advanced organizational objectives
- Engaged with stakeholders to build trust and facilitate effective communication
- Analyzed market trends and conducted effective deal negotiations to optimize contract outcomes and stakeholder satisfaction
- Achieved increased client interest through compelling sales presentations Enhanced team effectiveness by streamlining presentation processes Fostered collaboration to elevate overall presentation quality
Timeline
Delivery Driver
Amazon Ddx2
10.2025 - Current
Project Manager
Pro-Magic Coating
01.2020 - Current
Painter
C & J Painting
12.2018 - 01.2020
Sales Associate
The Kirby Company
02.2016 - 05.2018
Sales Representative
T-Mobile
01.2014 - 12.2015
High School Diploma - undefined
Jefferson Heritage High