Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Colaiuti

East Brunswick,NJ

Summary

Diligent team member with 2+ years of order management experience from order placement through final customer payment. Excels in high-volume atmospheres requiring multitasking skills and commitment to customer satisfaction. Showcases attention to detail and responds to shifting priorities across broad range of order fulfillment tasks to drive operational efficiencies.

Overview

2
2
years of professional experience

Work History

SSL and Order Management

Ice Mobility
05.2021 - Current
  • Sent emails to communicate order status and informed customers of back-orders or shipping delays.
  • Maintained knowledge of new product offerings and changes for order provisioning processes.
  • Liaised with management to resolve complex order issues and problems to maximize customer satisfaction.
  • Process and submit orders for daily and expedited delivery to maintain customer satisfaction.
  • Researched and addressed customer inquiries, questions and issues within 24 hours to promote optimal customer service.
  • Developed and implemented strategies to increase efficiency in order processing.
  • Input order information into system and updated customer accounts to document and track customer orders.

Education

Bachelor of Arts - Interdisciplinary Studies

Sacred Heart University
Fairfield, CT
12.2023

Skills

  • Problem-solving
  • Computer Proficiency
  • Communication skills
  • Strong Work Ethic
  • Team Player
  • Easy to Manage

Timeline

SSL and Order Management

Ice Mobility
05.2021 - Current

Bachelor of Arts - Interdisciplinary Studies

Sacred Heart University

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Hannah Colaiuti