Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Hannah Cracknell

Chesterton,IN

Summary

Compassionate healthcare support professional known for high productivity and efficient task completion. Skilled in patient care coordination, medical terminology comprehension, and health record management. Excel in communication, empathy, and teamwork to enhance patient experiences and streamline healthcare processes.

Overview

8
8
years of professional experience

Work History

Scheduling Specialist

Centracare
St. Cloud, MN
06.2022 - 07.2023
  • Scheduled patients' doctors visits, such as physicals, sick appointments, etc
  • Obtained current insurance
  • Ensured my quotas were met.

Scheduling Specialist

Northwest Health
LaPorte/Knox
01.2022 - 06.2022
  • Scheduled patients for orders doctors have sent into the hospital such as CAT scans, MRIs, and Mammograms
  • Obtained current insurance/ cleared prior authorization through ECARE
  • Reach out to scheduled patients to pre-register for upcoming appointments
  • Ensured my appointment scheduling quotas were met.

Administrative Assistant

Gurrola Chiropractic
LaPorte
09.2021 - 01.2022
  • Scheduled upcoming meetings and appointments with patients for doctors
  • Ensured office space was neat and organized
  • Faxed orders to local hospitals for patients.

Manager

KFC
LaPorte
06.2015 - 08.2021
  • Made a schedule for staff if the store manager was away
  • Countdown drawers at the end of the night for cashiers
  • Trained new staff to comply with restaurant procedures
  • Kept customers happy and still met quotas.

Education

Certificate - Pharmacy Technician

Indiana University South Bend
South Bend, IN
06-2024

High School Diploma -

Laporte High School
01.2017

Skills

  • Organization
  • Customer service
  • Computer literacy
  • Insurance Verification
  • HIPAA Compliance
  • Heartsaver First Aid CPR AED

Awards

Basic Life Support (BLS), CPR, Suicide Prevention Certification, AED

Timeline

Scheduling Specialist

Centracare
06.2022 - 07.2023

Scheduling Specialist

Northwest Health
01.2022 - 06.2022

Administrative Assistant

Gurrola Chiropractic
09.2021 - 01.2022

Manager

KFC
06.2015 - 08.2021

Certificate - Pharmacy Technician

Indiana University South Bend

High School Diploma -

Laporte High School

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