Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Hannah Cradeur

Hannah Cradeur

Summary

Hardworking Bartender/Server with a decade of experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Friendly, team oriented, and committed to building customer base by providing positive service experience.


Overview

9
9
years of professional experience
1
1
Certification

Work History

Bartender and Food Server

Lima Fresca
04.2023 - Current
  • Attentive, reliable, and customer-oriented bartender with experience taking orders and interacting with customers in a high-volume and unpredictable restaurant environment.
  • Trained new workers while aiding management with everyday chores to improve the flow of work in our workplace.
  • Confident and proficient team player with excellent problem solving, decision making, and communication skills.

Server in VIP Lounge and Boxes

Credit Union 1 Amphitheater
06.2022 - Current
  • Serving food and beverages while maintaining high quality formal table service to more than 100 people per day, tasks included taking food and drink orders, relaying dining order details to the kitchen staff, and processing customer payments and bills.
  • Trained new workers while aiding management with everyday chores to improve the flow of work in our workplace.
  • Follow food safety procedures according to company policy and State of Illinois health and sanitation regulations to ensure a safe food and drink experience.

Head Hostess

Anthony's Pizzeria
04.2016 - 09.2022
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Documented reservations, alerted servers, and managers of large groups and prepared seating.
  • Answered customer questions about hours, seating, and menu information.

Education

Bachelor of Science - Public Health

Northern Illinois University
DeKalb, IL
05-2026

Skills

  • Proficient in Microsoft Office (Word, PowerPoint, Excel)
  • Social Media knowledge: Instagram, TikTok, Pinterest, Twitter, YouTube
  • Point of Service and Toast trained
  • Clear and effective communication
  • Customer service expertise
  • Health codes compliance
  • Safe service compliance
  • New hire training

Certification

  • Illinois Food Handlers Certification (2022-2026)
  • Illinois BASSET Alcohol Certification (2022-2026)
  • American Red Cross CPR Certified (2025-2027)

Timeline

Bartender and Food Server

Lima Fresca
04.2023 - Current

Server in VIP Lounge and Boxes

Credit Union 1 Amphitheater
06.2022 - Current

Head Hostess

Anthony's Pizzeria
04.2016 - 09.2022

Bachelor of Science - Public Health

Northern Illinois University

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