Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Crahen

City Of Saint Peters,MO

Summary

Dynamic Optometric Technician with a proven track record at Image Eye Care, excelling in optometric equipment operation and insurance preauthorization. Skilled in enhancing patient experiences through effective communication and eyewear advising. Recognized for training staff and improving clinic efficiency, fostering a collaborative and patient-focused environment.

Overview

5
5
years of professional experience

Work History

Optometric Technician

Image Eye Care - Drs. Todd & Holly Hamilton
06.2024 - Current
  • Trained new staff on clinic procedures and equipment operation, fostering a collaborative environment.
  • Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.
  • Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.
  • Collaborated with optometry staff to reach individual and team goals.
  • Acquainted patients with procedures and explained purpose of testing to establish consent.
  • Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
  • Increased overall efficiency within the practice by assisting in inventory management and ordering supplies as needed.

Teacher

Foss Swim School
02.2023 - Current
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
  • Provided positive reinforcement and motivation to increase student confidence and performance.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Adapted teaching techniques to different learning styles.
  • Communicated clearly and positively with parents to ensure expectations were met and exceeded.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Worship Assistant

First Baptist Church of Wentzville
05.2021 - 05.2023
  • Assisted in the selection of appropriate music for services, ensuring alignment with sermon themes and overall church vision.
  • Implemented digital platforms for song selection, rehearsals, and communication among team members efficiently.
  • Implemented new technology into worship services when needed, staying current with industry trends while maintaining traditional elements that resonated with the congregation.
  • Participated in weekly rehearsals, refining musical arrangements for polished performances during services.
  • Managed audio equipment during services, ensuring optimal sound quality for an engaging worship environment.
  • Recruited volunteers for choirs and worship teams.
  • Operated specialized software programs for editing and mixing, enhancing overall sound clarity.

Associate

Playtime Arcade and Bar
08.2021 - 02.2023
  • Trained new staff on operational procedures and customer service best practices.
  • Delivered outstanding guest service even during high-stress situations, maintaining professionalism at all times while meeting diverse customer needs.
  • Managed cash transactions with accuracy, ensuring proper handling of currency and tokens.
  • Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed management of low inventory.
  • Maintained appearance of arcade floor and surrounding areas by cleaning surfaces, counters and equipment.

Clerk

QuikTrip
08.2020 - 08.2021
  • Operated cash register, processed payments, and issued receipts efficiently.
  • Supported team members during busy periods to enhance workflow efficiency.
  • Learned operational procedures for daily tasks and store management systems.
  • Maintained clean and orderly work station.
  • Enhanced customer satisfaction by providing efficient and friendly service at the gas station.

Education

High School Diploma -

Fort Zumwalt North High School
O'Fallon, MO

No Degree - Nursing

Missouri Baptist University
St. Louis, MO
05-2028

Skills

  • Optometric equipment operation
  • Insurance preauthorization
  • Appointment setting
  • Worship planning
  • Audio mixing
  • Teamwork and collaboration
  • Relationship building
  • Inclusive teaching methods

Timeline

Optometric Technician

Image Eye Care - Drs. Todd & Holly Hamilton
06.2024 - Current

Teacher

Foss Swim School
02.2023 - Current

Associate

Playtime Arcade and Bar
08.2021 - 02.2023

Worship Assistant

First Baptist Church of Wentzville
05.2021 - 05.2023

Clerk

QuikTrip
08.2020 - 08.2021

High School Diploma -

Fort Zumwalt North High School

No Degree - Nursing

Missouri Baptist University

Similar Profiles

CREATE PROFILE
Hannah Crahen